Miracle Mink Hair, Inc

Jessie L 

on BBB

11 months ago

I end up going to BeautyKandy.com for my hair growth oil since I couldn't get in touch with this company. 

Hortense W 

on BBB

a year ago

BAD BAD AND LIARS. THIS COMPANY IS C*** AND STATING THEY ARE GUIDED BY GOD. A BUNCH OF LIES I ORDERED A JOGGING SET AND THEN CANCELED WHILE ON THE ***** WITH MISS ******* BECAUSE IT WAS NOT ZIPPERED FRONT. SHE TOLD ME SHE CANCELED. I REC'D SET IN 2X NOT EVEN 3X THE SIZE I ORDERED. THEY WOULD NOT TAKE ACCOUNTABILITY FOR NOT CANCELING MY ORDER LIKE THEY SAID NOT EXCHANGE FOR CORRECT SIZE. THEY HAD MY MONEY AND DIDN'T EVEN CARE HOW I WAS IMPACTED. JUST A MATTER OF TIME AND YOU WILL REAP WHAT YOU SOW. 

Michelle J 

on BBB

a year ago

I ordered from a Tuesday Flash Sale. I ordered the Hair Growth Greaee, the add showed a picture of a 4 OZ bottle.When I received my order it had a 1 OZ jar of grease. I would have never paid $10 + ***** for shipping . I called and spoke to a rude customer service representative and I ask to speak to a manager. She stated I got what I payed for. No, the advertisement shows a picture of a 4 oz jar. Since I complained Ms. ******* took my name saying I will be unable to purchase from thier company anymore. They dont have to worr... read more

Tina S 

on BBB

a year ago

Two customer service representatives were rude on 10/19/23 and hung up in my face. They are very short with you and do not give you time to address your issue. I had 2 orders that were sent to my old address twice, therefore I have lost approximately $300, I sent the owner a message the first time, informing her that I was on a fixed income and could they work with me. The second time I sent in a order, I never received confirmation of the order, so I called I was told to call back in a week because they had a backlog of ord... read more

Pattie O 

on BBB

a year ago

I ordered an expensive item only to receive a cheaper item I didnt order. I contacted their customer service who refused to refund me or send the correct item! This isnt the first time, but it will be the last time I order anything from them again. They were rude, nasty and unprofessional! Beware. 

Leana A 

on BBB

a year ago

Order from this website twice and never received my order , when I called to inquire I was told my items were delivered and there wasnt anything that could be done 

Jeanette H 

on BBB

a year ago

I was REALLY skeptical about ordering from this company because of comments made by others, but nevertheless decided to go ahead and order from them. Well...it's coming upon a MONTH and nothing yet. I called their customer service number only to be confronted with a RUDE customer service rep. long story short, it pays to follow your first mind. I will NEVER!! NEVER! purchase from this C*** of a business again. Oh, and by the way, I STILL HAVEN'T RECEIVED MY ORDER. I know what my next step is though. I STAND BY MY STATEMENT O... read more

Michelle N 

on BBB

a year ago

Today I called about receiving a product via a revolving purchase. I was not aware of this and could not find this information anywhere on the website.When I called the customer service person, (P) was initially professional. When she told me that I should have read the fine print and that I would have to wait until the 3td delivery to cancel the order. I used the term 'fraud' loosely, as in this is ridiculous. I realize this was the wrong verbiage to use, however there was no need for her to lose her mind and start yelling ... read more

Keara G 

on BBB

a year ago

God forgive me, I am entirely upset about this "Miracle grow edge control". " Excellent hold/NO FLAKING, GREAT FOR RELAXED HAIR& NATURAL HAIR....*****!!! Once the product is applied n dry. My daughter's hair&mines turned COMPLETELY WHITE! I feel completely bamboozled