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Miracle Mink Hair, Inc
- Beauty
- Brunswick, GA
About this business
<div class="_2cuy _3dgx _2vxa" style="direction: ltr; white-space: pre-wrap; margin-top: 0px; margin-right: auto; margin-bottom: 28px; width: 700px; overflow-wrap: break-word; font-family: Georgia, serif; color: rgb(28, 30, 33); font-size: 17px; background-color: rgb(255, 255, 255);">Miracle Mink Hair Wholesale is an online retailer of beauty and hair care products. </div>
Location details
106 Shoppers Way #109, Brunswick, GA, 31525, United States
Get directions
Placed an order with this company on 12/17/22 and her website states that it takes up to 14 days. They have received my money and have not sent out my products. I would not recommend this website due to them not being true to their word and taking my money. THIS IS ASHAME AND YOU ARE A TOTAL SCAM.
Business response:
Hello ****************, In reviewing your account, order #****** was placed on December 18, 2022 at 12:22 am. Processing your order could take 2-3 Business Days for Mink Hair to verify your payment, but your order was also placed during the holiday season, in which we were closed for several days. As of today, your order has been updated and you should receive it soon. Your **** tracking number is *********************. If you have any questions, please feel free to contact our office at ************ to speak with a customer... read more
The edge control is not good. It flakes leaving your hair looking dirty. I will not get this again and do not recommend it
Business response:
Hello **************, Please veiw our tutorial on how to properly apply the Edge Control - https://www.youtube.com/watch?v=mBsubfri5jg Please let us know if you have any questions by contacting us at ************. Kind Regards, Mink Hair Wholesale
I have been purchasing grease from Mink Hair and was satisfied until they started sending me their products without me placing an order and was taking the money off my credit card without my knowledge. I called and talked with a representative and told them the situation and wanted to cancel any future orders and she informed me that they have suspended all accounts and they would no longer charge any accounts without any further explanation. I would like a refund for the last two orders they sent without my consent.
Business response:
Hello ************************,On September 15, 2021 you signed up for our subscription program. In signing up, you agreed to all terms and conditions (https://www.minkhairwholesale.com/policies/terms-of-service). The policy states that you must have 2 recurring charges after your intital sign-up before it can be cancelled. Yes, we did cancel the subscriptions, but the policy still stands. Kind Regards, Mink Hair Wholesale
I've been using the grease, day and night serum. Believe me it is working with me and I am going to continue using them. As long as they still have them selling. God BLESS
Business response:
Ms. ****** Thank you for your amazing review. Please feel free to share your results by visitng www.minkhairwholesale.com. Stay Blessed!Mink Hair Wholesale
I placed a order over a month ago and haven't received anything yet I called and was told to give it time. I've never been so disappointed. I would like My money returned
Business response:
Hello **************, In reviewing your account, Order #****** that was placed online on September 29, 2022 at 9:00 am, your money was refunded to you due to our company not being able to contact you. You should have received an email notifying you of your refund on October 11, 2022; as it is the same one used for this submission. Please check your spam or promotions tab if it was not delivered directly to your inbox. Please find below a timeline of your purchase:OCTOBER 18 Office Mink sent an order cancelled email to ******... read more
I have ordered from them before, and got just what I'd ordered, but this time I didn't. I placed an order on the 19th of October, and it was placed over the phone just like all the other times. My order came last week and it wasn't what I ordered I called the company and tried to explain to the young lady that my order was not right and that I'd order the day serum and the night serum. She was very rude to me and said she would pull the invoice and call me back. I kept telling her that what I received wasn't what I ordered, ... read more
Business response:
Hello ************, We do apologize about the mishap and the service you received. We will be shipping you out a *********** Serum (Extreme Hair Combo) very soon. Please check your email for a new order number and information pertaining to your shipping. Please note that your order will be entered into our systems and may show label created for a short period. We have escalated your claim, so you will receive a new tracking number as well. If you have any questions, please feel free to call our office at ************. Sincer... read more
I was selected to receive a free bundle. When I called to claim my gift, the representative was very nice and helpful. I received my package within a week and Im happy to report that I love the products!
Business response:
Hello *****, Thank you for your review. We are glad that you are enjoying your free bundle. Please feel free to visit our website and share your journey. Stay Blessed!
**************** Reps can use a bit of training and not from the staff. An outside agency that can come in and train, critique, and display professionalism skills that will bring this company further up ladder with their product. The first time I called the sales rep was pretty abrasive and short, I brushed it off and when I called back, I got the same response from the staff. Be careful how you present yourself and your company be mindful. Attitude and rudeness will bring it to a halt right before your eyes.
Business response:
Hello Tee, We value customer service and it is one of our top priorities. We do apologize on how you were treated, Please check your email for a gift from Mink Hair Wholesale. Stay Blessed
This is the Most RUDE COMPANY IVE EVER ENCOUNTERED. It's so sad after my last Rude Encounter this past March I waited and hoped for another outcome after reaching out the last time about the Rude Experience. I ordered again recently never received the Promotional Item after sales Rep ******* me Two weeks ago it would be included. After waiting 2 weeks I called back to inform business of not receiving promotional item lady was Yelling at me saying Sorry Ma'am I can't hear you can call back and at that time I expressed I'd bee... read more
Business response:
Hello ********************, We do apologize about how you were treated. We value all of our customers and we have escalated your claim to the correct department. Our records indicate that your item was delivered in or at the mailbox at 10:43 am on June 29, 2022 in **************************. Please let ** know if you have any questions, comments or concerns. Kind Regards
Frequently asked questions about Miracle Mink Hair, Inc
How is Miracle Mink Hair, Inc rated?
Miracle Mink Hair, Inc has a 2.2 star rating with 225 reviews.
When is Miracle Mink Hair, Inc open?
Miracle Mink Hair, Inc is open now. It is open 24/7.
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