Miracle Mink Hair, Inc

Les C 

on BBB

2 years ago

RUDE RUDE RUDE Uncalled for rudeness when I called about a charge on my account. I only wanted to confirm the order but I did not receive a confirmation from the (company) BAD BUSINESS PRACTICES 

Richard W 

on BBB

2 years ago

Many of the smaller corporate personal care cosmetic products companies are using whitelabel product development services meaning the new business simply puts their logo on the preformulated chemical product.A common chemical ingredient is a literal rat poison which causes severe damage to a consumer's natural health. More information can be found on this website www.stopthegenocide.us Read the ingredients & the reviews. Your life depends on it. You can not trust these strange & disrespectful companies with your money nor yo... read more

Teresa P 

on BBB

2 years ago

My score is (-5) I purchased the bundled hair product to include the shampoo/conditioner/hair grease. Before starting I had a decent grade of hair with medium length. After using the product for nearly 4 weeks my hair began coming out in clumps. I have stopped using the product and my hair is very thin and very short. I try to support black owned businesses, but this company's product does not do 1% of what they advertise. I am so not impressed with the product and so upset at my current hairs state. I have always had thick ... read more

Neshaunnia S. 

on BBB

2 years ago

Mothers Day Sale!!!! Zero stars is what you deserve.$570.00. Free shipping equals $60.00. I am still missing my items from this order. I contacted you through email a few times. And I am still awaiting a response. Your customer service is honestly lacking in respect for the hard earned money of your customers. This company does not represent anything that I as an African American supports when it comes to BB OWNED. They are truly a disappointment and a poor representative of our Business owners. And in the past I have made q... read more

DOROTHY G 

on BBB

2 years ago

On April 23, 2022, I attempted to order the products that were on sale for individual bottles of $10.00 each. I asked for ***** since she had returned my calls previously. Abruptly answered by I believe ****** that she doesn't work there anymore. I continued to talk to this very rude employee. I only had a few questions starting with the fL oz. for each bottle. Her rude response, " its like the others. It's on the bottom of the bottle:. I stated I couldn't read the text. Her rude response go to the website and find out.This ... read more

Merdith G 

on BBB

2 years ago

Customer Service was rude and it wasn't my fault that I didn't receive all of my products. It showed fulfilled next to all they sent and unfulfilled next to the item that I did not receive. I was thinking nothing of it I just kept watching to see when they would give a tracking number, but in the meantime I placed a second order. Well it came but my unfulfilled product for the first order now had fulfilled but no product. I slow down long enough to call and was talked to like I was a child being scorned. I was cut off midsen... read more

TQ T 

on BBB

2 years ago

All I can say is that I wish that I would have read these reviews before I ordered anything from this tacky company. It is people like this that are in business and make it difficult for others to want to support black owned businesses. I paid $20 for shipping and when I receive the package it says the first class postage was $2.36. when I called the lady that answered the phone could not explain to me the process of why it cost $20 to ship. She then put someone else on the phone and that person was as rude and ghetto as pos... read more

Donnetta D 

on BBB

2 years ago

They service is horrible and the representatives are very unprofessional. From the first day I placed an order I should have just hung up because the representative was holding a conversation with the other employees talking about basketball as my order was being taken . I never received a confirmation or receipt pertaining to my order I just placed on Friday 03/11/22 I called back Tuesday 03/15/22 to bring it to their attention that I never received any confirmation, and again I was greeted with another rude representative ... read more

Cynthia S 

on BBB

2 years ago

I like their products but they are ridiculously expensive when it comes to shipping costs. For this reason I stopped using their products. If I spend $21 on an item I don't want to pay $20 for shipping, that's crazy.