Miracle Mink Hair, Inc

Sheila M 

on BBB

3 months ago

First I want to make the observation that on there website there reviews are amazing, but on here they don't even have 2 stars? That shows how sneaky they are off top. I ordered some products on May4, the person on the phone said my items would be going out the next day. Today is the 13th and they haven't sent my stuff yet? Then when you call customer service they are rude, then the lady tells me it wasn't express or that would have been $60? There shipping prices are ridiculous and they don't do good business...period. I or... read more

Mary O 

on BBB

3 months ago

I purchased the hair care products I used it for almost a year I never saw any results I should've known it was a false advertising to get rich quick scam. I will never buy anything else from this company. They should make her return every customer money. 

Lottie M 

on BBB

3 months ago

This is ridiculous I ordered back in March The order shows up May 5 yes today ***** All the wrong sizes I ordered one size M I got L XL ***** 4 of the 2 same color ??????????? 

Aledia J 

on BBB

3 months ago

I tried to cancel my order after being charged to much for shipping, I was told I couldn't cancel just 1 day after trying to get my money back. After realizing I made a mistake for ordering this product that's not guaranteed to work 

Shannon L 

on BBB

4 months ago

This is the worst company and workers including owner is very rude, nasty and disrespectful. They take your money and don't send all your order and then when you call the person who does answer has an attitude and get smart with you. I placed an order on March 12. Received order on March 27th and half my order was missing. Emailed to let company know and then sent pictures of what came. Didn't hear anything back from them so I called on April 1st. The person got my order number and told me that she would get my order shipped... read more

Toscha J 

on BBB

4 months ago

On February 14 2025 I order 2 Yoni Femme Wash from Miracle Mink Hair Wholesale a month went by and I didn't receive my items, I tracked my items and they were delivered to someone in *****************, no where near where I stayed. I called and spoke with someone on March 17th about my items that was deliver to another state and the lady asked for my order number which I provided she look up my number and stated my address back to me which was correct. The lady stated that they will replace my items, as of today I haven't re... read more

Annette J 

on BBB

5 months ago

This is the worse company .I have ordered from them before but never have had the issue that I had this go around. I ordered 2 products on February 5th called several times trying to find out the status of my order each time customer service being rude and smart .I finally received my order March 25th. Didn't get one of the products that I ordered when I called she had the nerve to say that I had 24 hrs to notify and because I didn't that means I will not get the merchandise even after the shipping package stated will ship l... read more

Shirley M 

on BBB

5 months ago

I will start by saying that I am only leaving a one star because no starts isnt a option! I ordered a pair of rainbow sneaker and they sent me a plain pair of white sneakers that I clearly didnt order, the invoice slip was inside my order that also stated rainbow sneakers! I did contact someone in customer service on their message line and she asked me to send a picture of the sneakers, packaging and invoice slip and I did that, she stated that she received the information and that she would personally contact me back in a f... read more

Regina G 

on BBB

6 months ago

They have awesome products, but the thing if it is that I ordered products on the 14th of February and paid for expedited delivery which was $39.99 plus tax in which I was told it will be here in 3 days. Today is the 19th of February and I haven’t received my products. This is the 2nd time this has happened. I don’t think I will be ordering from them again because it isn’t fair that I have to pay I for you to expedite my order, but then I have to still wait a week before my stuff come in that makes it seem like that all they... read more