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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Sherry's profile image
Sherry 
2 years ago

Best Dealership in San Antonio Your service was fast and professional. I consistently recommend you as the best dealership in San Antonio. 

Business response:

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com 

Jimmy's profile image
Jimmy 
2 years ago

Mercedes Benz Review Friendly and professional staff 

Business response:

Jimmy, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Mercedes Benz of San Antonio provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Chris Martinez cmartinez@mbofsa.com 

Gerald's profile image
Gerald 
2 years ago

Outstanding thank you Sofia Attentive and pleasant 

Business response:

Thank you for this amazing review! We really appreciate your business, Gerald. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Susan's profile image
Susan 
2 years ago

Buying my "Grey Fox" Giving me a lot of choices 

Business response:

We appreciate you for letting others know about your experience, Susan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Elizabeth's profile image
Elizabeth 
2 years ago

Simply the BEST We purchased our SUV in May. From the start to purchase our experience was great. The sales/finance/concierge department provided excellent service. Since our purchase the Service team is no exception. Jesse Guerrero, the Lead Valet is the epitome of customer service. He ALWAYS greets me with a smile and provides exceptional assistance. He's always willing to help and make sure I get exceptional service. Our Service Advisor Martin Flores also prides himself in providing excellent service. He's friendly, infor... read more

Business response:

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Peter's profile image
Peter 
2 years ago

Survey Once again, our concierge-Tyler Jordan proved why we take our 3 cars there to be worked on and serviced and why I purchased a car from this dealership. He is simply outstanding! And that is why we use this dealership. 

Dustin's profile image
Dustin 
2 years ago

Great experience w/the SAMBUSA Team Greeting by friendly staff, they know me and my vehicle. Treat you well and do a great job of servicing your vehicle quickly and setting the right expectations on when the work will be completed. 

Business response:

Your compliments and kind words mean so much to us and our team, Dustin! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Selene's profile image
Selene 
2 years ago

Excellent Five Star Service I would rate my experience five stars being the highest. MB truly delivered excellent service. Starting from the Sales Dept., Vanessa; General Manager, Mr. Martinez; Finance Michael Payne, and Victor. The experience is not just to put us in the vehicle, but to think about what our interest and needs. They truly cared and showed compassion. Thank you to all for making us part of the Mercedes-Benz family. 

Business response:

Selene, thank you for writing this amazing review for our team! At Mercedes Benz of San Antonio, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Roberto's profile image
Roberto 
2 years ago

Customer Friendly and professional 

Business response:

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Roberto. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

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