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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Outstanding thank you Sofia Attentive and pleasant
Business response:
Thank you for this amazing review! We really appreciate your business, Gerald. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Buying my "Grey Fox" Giving me a lot of choices
Business response:
We appreciate you for letting others know about your experience, Susan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Simply the BEST We purchased our SUV in May. From the start to purchase our experience was great. The sales/finance/concierge department provided excellent service. Since our purchase the Service team is no exception. Jesse Guerrero, the Lead Valet is the epitome of customer service. He ALWAYS greets me with a smile and provides exceptional assistance. He's always willing to help and make sure I get exceptional service. Our Service Advisor Martin Flores also prides himself in providing excellent service. He's friendly, infor... read more
Business response:
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Survey Once again, our concierge-Tyler Jordan proved why we take our 3 cars there to be worked on and serviced and why I purchased a car from this dealership. He is simply outstanding! And that is why we use this dealership.
Great experience w/the SAMBUSA Team Greeting by friendly staff, they know me and my vehicle. Treat you well and do a great job of servicing your vehicle quickly and setting the right expectations on when the work will be completed.
Business response:
Your compliments and kind words mean so much to us and our team, Dustin! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Five Star Service I would rate my experience five stars being the highest. MB truly delivered excellent service. Starting from the Sales Dept., Vanessa; General Manager, Mr. Martinez; Finance Michael Payne, and Victor. The experience is not just to put us in the vehicle, but to think about what our interest and needs. They truly cared and showed compassion. Thank you to all for making us part of the Mercedes-Benz family.
Business response:
Selene, thank you for writing this amazing review for our team! At Mercedes Benz of San Antonio, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Customer Friendly and professional
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Roberto. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Welcome experience Was able to bring my car in and have it seen the same day and completed, even without an appointment, and the free drinks and snacks were so appreciated!
Business response:
Thank you, Shawna, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Purchase Micheal was outstanding, from the greeting to the overall understanding of our needs and willingness to go above and beyond.
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Tomas! It's great to hear we Micheal able to go above and beyond to understand your needs. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,809 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 8:30 a.m.
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