Mercedes-Benz of San Antonio's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
Select a rating
santa's profile image
santa 
2 years ago

Service B Scheduled Maintenance It was easy to schedule a maintenance service and my service advisor, Francisco was friendly, prompt & courteous. Also, the service team followed up to make sure I was pleased with the overall service. 

Business response:

Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Martinez cmartinez@mbofsa.com 

Ron's profile image
Ron 
2 years ago

Sooo much better than AutoNation! The commitment to service from Devin and everyone else that I came into contact with was fantastic! Such an unbelievable change from the godawful AutoNation MB dealers that have a stranglehold on the market where I live (Orlando area). I plan to travel to MBSA to purchase my next car. 

Business response:

Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com 

Ricky's profile image
Ricky 
2 years ago

Great service. This is my choice dealership. I live closer to the Boerne dealership, but making the extra drive has always been worth it. My advisor always keeps me up to date and the car always comes back spotless. Thank you. 

Business response:

Ricky, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chris Martinez cmartinez@mbofsa.com 

Jason's profile image
Jason 
2 years ago

Mercedes-Benz of San Antonio is the way to go! Everyone at the Dealership was very friendly and knowledgeable in their Products and Services. They delivered in their products and services and continue to follow-up with me on any assistance I may need. 

Business response:

Thank you so much for sharing your positive experience with us, Jason! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, Chris Martinez cmartinez@mbofsa.com 

FRG's profile image
FRG 
2 years ago

Customer Service still exists Service Advisor Gary Slaughter is one of the reasons I’ve stayed with the dealership. His communication skills and commitment to the customer are bar none one of the best in the industry. 

Business response:

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Chris Martinez cmartinez@mbofsa.com 

Larry's profile image
Larry 
2 years ago

Service Service was quick and very informed as what was needed. Very professional. Thanks. Thanks to tech Bridges and service advisor Devin. 

Business response:

Thank you for your wonderful feedback, Larry. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chris Martinez cmartinez@mbofsa.com 

John_Soldo's profile image
John_Soldo 
2 years ago

Best Dealership to do business with. First and foremost, its the product but when I met everyone there, thats what sealed the deal for me. Great cars, Great people and an AWESOME experience all around! 

Business response:

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Martinez cmartinez@mbofsa.com 

Howard's profile image
Howard 
2 years ago

Give the customer your undivided attention! Martin Flores and the manner in which he pays attention to detail. 

Business response:

Howard, we sincerely appreciate your feedback. Each employee is a valued member of the Mercedes Benz of San Antonio team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chris Martinez cmartinez@mbofsa.com 

Willie's profile image
Willie 
2 years ago

Expected great service The Lyft service provided by the dealership. 

Business response:

Willie, thank you for taking the time to share your feedback. Each employee is a valued member of the Mercedes Benz of San Antonio team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chris Martinez cmartinez@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com