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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
CPO buyer beware CPO = Didn't mean a damn thing. I've purchased several cars from FJM over the years and this will be my last. After purchasing a gorgeous S580 (2021 CPO used) I immediately noticed a road vibration on my drive home that I didn't notice on the test drive (didn't get up to speed long enough). The next day I took it in to get fixed...they pushed back some, but ultimately took the vehicle in. A week later, they let me know the problem was fixed and it's ready for me. It only took a mere 10 minutes of driving awa... read more
No Communication !! This is a review I left last year. Chris Martinez has not contacted me YET, even after receiving 3 emails from me: I took my 2012 E350 Mercedes in for a Service B will only 38,004 miles back on 6-09-23. Every thing was good. 2 months later with mileage at 38,708 the Transmission was acting up, hesitates and shudders while driving. No check engine light. They found Transmission Fluid and Coolant mixing which contaminated the Transmission which comes to $13,872.00 for repair alon with a list of other recomm... read more
Deceptive Practices and Lack of Accountability I initially had a positive experience at Fletcher Jones. However, after the sale, I reviewed the numbers and discovered they marked up my interest rate by ~1.5%, despite my Tier A1 credit and their assurances there would be no markups. This lack of transparency cost me thousands over the lease term. When I confronted Fletcher Jones about the interest rate markup, the sales manager, Scott, openly admitted that the rate had indeed been increased without my knowledge or consent. Th... read more
UNPROFESSIONAL!!! BATE and SWITCH!!! UNPROFESSIONAL/LACKING INTEGRITY/POOR BUSINESS PRACTICES. Engage this dealership w/due caution!!! Spent > 2 hrs w/sales rep "aUSTIN" concerning a 2018 MB G63 G-Wagon (White, VIN #WDCYC7DH8JX286640 (in case moved to another local MB dealership). Trade was assessed and offer posed. "aUSTIN" & manager advised subsequently the veh was not updated in the system and was actually selling for $92.989. after hrs of exchange and several trips into the sales office by "aUSTIN", this should have been... read more
TYLER JORDAN MAKES ALL VISITS SMOOTH TYLER JORDAN MAKES ALL VISITS SMOOTH AND TAKES CARE OF VISITS IN A TIMELY MANNER
Business response:
Thank you, Daniel, for your wonderful review! We're thrilled to hear that Tyler made your visits smooth and timely. At Mercedes Benz of San Antonio, we strive to provide an exceptional experience for our customers. We look forward to seeing you again soon! Sincerely, Chris Martinez cmartinez@mbofsa.com
Recommendation for Mercedes Used Car Purchase Experience Overall, my visit was very positive. The front desk team was welcoming and efficient and my care salesman was knowledgeable, and brought in the previous owner of the vehicle for questions and I thought this was a genuine gesture.
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear that your visit to Mercedes Benz of San Antonio was a positive experience. It’s great to know that our front desk team and your care salesman made a lasting impression, especially with their dedication to assisting you. We appreciate your kind words and hope to see you again soon! Sincerely, Chris Martinez cmartinez@mbofsa.com
Enjoying the CLE Quick responsiveness and quick problem resolution
EQS SUSPENSION REPAIR Service adviser Javier was on top of things and had daily updates on my car repair.
Business response:
Thank you, Juan! We’re thrilled to hear that Javier provided you with excellent service and timely updates on your car repair. At Mercedes Benz of San Antonio, we strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Chris Martinez cmartinez@mbofsa.com
Great experience Good communication. Very nice facilities.
Business response:
Thank you for your wonderful feedback! We truly appreciate your kind words about our communication and facilities at Mercedes Benz of San Antonio. It's great to know that you had a positive experience. We look forward to welcoming you back soon! Sincerely, Chris Martinez cmartinez@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,809 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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