Mercedes-Benz of San Antonio's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
Select a rating
Judy's profile image
Judy 
2 years ago

I love my car! Salesperson knowledge of vehicles available His professionalism. He never questioned what I asked for. He accepted my responses without trying to browbeat me. Everyone around me spoke, smiled and was ready to help in anyway they could. 

Business response:

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Larry's profile image
Larry 
2 years ago

Great service MB team diagnosed my vehicle quickly and resolved my issues very quickly. Vehicle runs better than ever. Really appreciate excellent work by Tyler Jordan and his team. 

Business response:

Larry, thank you for taking the time to share your feedback. Each employee is a valued member of the Mercedes Benz of San Antonio team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Caroline's profile image
Caroline 
2 years ago

Awesome Service They always go over everything worked on and give me a plan for future work 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome service experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Mario's profile image
Mario 
2 years ago

Mercedes Benz maintenance visit. Great facilities, customer service and knowledgeable technicians. 

Business response:

We appreciate your marvelous feedback, Mario. It's our commitment to ensure quality customer care by providing comfortable and great facilities as well as knowledgeable technicians. Please come see us for any future needs. Thanks again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Claudia's profile image
Claudia 
2 years ago

I’m happy with my new Mercedes The place is nice, they have a great variety of models and the personal offers a great service, everybody helps to make the process very easy, particularly Mari was very cordial. 

Business response:

Thank you so much for taking the time to let us know how happy you are with your new Mercedes! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Eva's profile image
Eva 
2 years ago

Owner That über service is provided. 

Business response:

I appreciate you for letting others know about your experience, Eva! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Patricia's profile image
Patricia 
2 years ago

MB review I felt very comfortable with a female salesperson and finance manager. I was in and out quickly. 

Business response:

I appreciate you taking the time to leave us this perfect star rating, Patricia! Our team will look forward to working with you again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Bopaiah's profile image
Bopaiah 
2 years ago

2023 GLC250 Customer service was good. During the car buying process, they use to respond to any questions we asked them. They are quite knowledgeable and friendly. 

Business response:

Thank you for this amazing review! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frank's profile image
Frank 
2 years ago

FINE DAY TO BUY A CAR Friendly welcome and thorough service. 

Business response:

We cannot thank you enough for this glowing review of our service center, Frank! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com