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Mercedes-Benz of San Antonio

4.5

About this business

Come to Mercedes-Benz of San Antonio to buy or lease the new Mercedes-Benz luxury vehicle you've been dreaming of. Stop by our Mercedes-Benz dealership in San Antonio, TX, for expert Mercedes-Benz service or to speak with our Mercedes-Benz finance team about auto loan options! 

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,751 reviews
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Claudia's profile image
Claudia 
2 years ago

I’m happy with my new Mercedes The place is nice, they have a great variety of models and the personal offers a great service, everybody helps to make the process very easy, particularly Mari was very cordial. 

Business response:

Thank you so much for taking the time to let us know how happy you are with your new Mercedes! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Eva's profile image
2 years ago

Owner That über service is provided. 

Business response:

I appreciate you for letting others know about your experience, Eva! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Patricia's profile image
Patricia 
2 years ago

MB review I felt very comfortable with a female salesperson and finance manager. I was in and out quickly. 

Business response:

I appreciate you taking the time to leave us this perfect star rating, Patricia! Our team will look forward to working with you again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Bopaiah's profile image
Bopaiah 
2 years ago

2023 GLC250 Customer service was good. During the car buying process, they use to respond to any questions we asked them. They are quite knowledgeable and friendly. 

Business response:

Thank you for this amazing review! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frank's profile image
2 years ago

FINE DAY TO BUY A CAR Friendly welcome and thorough service. 

Business response:

We cannot thank you enough for this glowing review of our service center, Frank! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Moon's profile image
2 years ago

It's comfy but I wish folks were consistently friendlier Very comfortable to relax while waiting for my car service to be completed. I wish the service advisor were more kind and personable but I'm stuck with whoever they've teamed me with. 

Business response:

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jacqueline's profile image
Jacqueline 
2 years ago

Many Thanks to the Mercedes Team Paco and Mike I love my Advisor Paco, he takes great care of me and my car runs smoothly after I leave, I appreciate the customer service and have been a Mercedes Benz owner for nearly 10 years. I love the service I receive. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Robert's profile image
Robert 
2 years ago

Recalls Loaner-Decent Lounge 

Business response:

Robert, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the overall service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jefferson's profile image
Jefferson 
2 years ago

Great Sales Experience! The patience shown as I went through my different options and Andrea going that extra mile in service. 

Business response:

At Mercedes Benz of San Antonio, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,751 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.  

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