Mercedes-Benz of San Antonio's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of San Antonio

4.5

About this business

Come to Mercedes-Benz of San Antonio to buy or lease the new Mercedes-Benz luxury vehicle you've been dreaming of. Stop by our Mercedes-Benz dealership in San Antonio, TX, for expert Mercedes-Benz service or to speak with our Mercedes-Benz finance team about auto loan options! 

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,751 reviews
Select a rating
Cliff's profile image
2 years ago

MBOFSA Purchase Review Excellent service and people are knowledgeable about their products. 

Business response:

Thanks for your outstanding review! I'm glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Susan's profile image
2 years ago

ABC of Maintenance Timely, informative and friendly and the area is cleaner than my house. 

Business response:

It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

King_78626's profile image
King_78626 
2 years ago

Want to be Treated Like a King & Queen? We were so amazed by the customer service that Mr. Louis Garcia provided us throughout the entire process. He was knowledgeable and allowed us the time to make a well informed decision on the MB that we purchased. Equally, were all other staff members of the financial department (Susie & Lynn). We've purchased lots of vehicles before but we've never been treated like a king and queen. Thank you for such an amazing experience! We're fans and will make MB of SA our new family. 

Raj's profile image
2 years ago

Mercedes Benz of San Antonio From our very first visit we were greeted by salesman Ken. We immediately noticed his enthusiasm, deep specs knowledge, & eagerness to help us find the type of car we wanted. His approach is to let each cars own features be the main selling point. Unlike other salesman, he did not hound us with repeated follow up calls. From beginning to end, Ken made us feel like welcomed royalty. The showroom was well stocked & restrooms are also immaculate. 

Business response:

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Ken does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jessica's profile image
Jessica 
2 years ago

Impeccable Experience! William Taylor and Russell provided us with exceptional service. We came in pretty late in the evening as we were out and about on a car search with several different car dealerships that day. After a day full of headaches from other dealerships, William and Russell accommodated us without hesitation and listened to what we wanted and made the closing process as smooth as it could be. We couldn’t have asked for a better experience. Thank you all for making our purchase experience so smooth and seamless... read more

Business response:

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Judy's profile image
2 years ago

I love my car! Salesperson knowledge of vehicles available His professionalism. He never questioned what I asked for. He accepted my responses without trying to browbeat me. Everyone around me spoke, smiled and was ready to help in anyway they could. 

Business response:

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Larry's profile image
2 years ago

Great service MB team diagnosed my vehicle quickly and resolved my issues very quickly. Vehicle runs better than ever. Really appreciate excellent work by Tyler Jordan and his team. 

Business response:

Larry, thank you for taking the time to share your feedback. Each employee is a valued member of the Mercedes Benz of San Antonio team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Caroline's profile image
Caroline 
2 years ago

Awesome Service They always go over everything worked on and give me a plan for future work 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome service experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Mario's profile image
2 years ago

Mercedes Benz maintenance visit. Great facilities, customer service and knowledgeable technicians. 

Business response:

We appreciate your marvelous feedback, Mario. It's our commitment to ensure quality customer care by providing comfortable and great facilities as well as knowledgeable technicians. Please come see us for any future needs. Thanks again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,751 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com