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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent Service Friendly and Professional Service
Business response:
Regina, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Mercedes Benz of San Antonio provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great experience at Mercedes-Benz of San Antonio I found our pre-owned vehicle online. I phoned the dealership and spoke with Paulina who confirmed the car was in stock and ultimately conducted the sale of the car with my wife and me. She was very friendly, polite, professional, a pleasure to work with. I had a friend inspect the car as we were from the Houston area. Paulina had the car ready for him prior to his arrival. There was an issue with the hood alignment, but Paulina had their mechanics check the car and the proble... read more
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Cornering light replacement Knowledgeable, courteous, worked me in.
Business response:
Thanks for your perfect review, George! We're glad to hear that our team was knowledgeable and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Absolutely Amazing! This was by far my best car buying experience. The staff was so welcoming, helpful, and friendly, compared to other dealerships I have visited over the years. I felt like I was with family! My sales professional Mardi Pulido was amazing! She took her time to access my needs, and made sure my car meet them. The finance manager Mychal Payne and the floor manager both went above and beyond, to make my deal happen. Another plus for me was, I was at at the dealership all day! I was in and out in just a few hou... read more
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing car-buying experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Hanson’s Mercedes Buying Experience with MB of SA on 02/28/2023 Ralph with sales and Sussie with MB financing definitely did excellent with their respective roles and made my buying experience very nice. Both also treated me with utmosts respect and kindness in handling this deal with me.
Business response:
We’re delighted to hear of your positive experience at our dealership! We always treated our clients with the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values firsthand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Service Excellent customer service from Gary Sauter - a try professional
Business response:
Tim, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Mercedes Benz of San Antonio provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Service advisor was professional,respectful and explained service needed in advance. Was very satisfied with his assistant
Business response:
Mary, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Read the script Paco took over for original service writer and saved the day
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes Benz of San Antonio The Gen Mgr and Staff of MB of SA are just great. The will go out of their way to make sure you are completely satisfied.
Business response:
William, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,773 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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