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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great Sales Rep at a great dealership Last week we visited FJ Mercedes and ended up trading in our 2021 GLA with a 2023 GLA with a few more features that we need. As always FJ Mercedes is always nice, clean and professional. This review is especially written for our Sales Rep Ali Mehrnia. During the past 15 years, our friends and families did acquired a few cars from FJ. We have encountered quite a few sales rep, some good some just barely enough to get the job done until we met Ali. Ali is very courteous, understanding our ... read more
Business response:
Hi John & Diane! Wow! What a wonderful review! Thank you for taking the time to share and for your 5 star rating! Our team was thrilled to read that Ali Mehrnia (& Austin) took great care of you by being courteous, understanding of your needs, and not pushy, which resulted in a fantastic experience. We are incredibly grateful for the opportunity to earn your business and we look forward to serving you for many years to come. Congratulations on your new Mercedes Benz 2023 GLA! Enjoy every mile! All the Best, Alicia Buccola an... read more
Great Sales Rep at a great dealership Last week we visited FJ Mercedes and ended up trading in our 2021 GLA with a 2023 GLA with a few more features that we need. As always FJ Mercedes is always nice, clean and professional. This review is especially written for our Sales Rep Ali Mehrnia. During the past 15 years, our friends and families did acquired a few cars from FJ. We have encountered quite a few sales rep, some good some just barely enough to get the job done until we met Ali. Ali is very courteous, understanding our ... read more
Business response:
Hi John & Diane! Wow! What a wonderful review! Thank you for taking the time to share and for your 5 star rating! Our team was thrilled to read that Ali Mehrnia (& Austin) took great care of you by being courteous, understanding of your needs, and not pushy, which resulted in a fantastic experience. We are incredibly grateful for the opportunity to earn your business and we look forward to serving you for many years to come. Congratulations on your new Mercedes Benz 2023 GLA! Enjoy every mile! All the Best, Alicia Buccola an... read more
Excellent first time experience!! Everyone was so friendly and attentive without the unnecessary pushing. Made us feel very comfortable that not only did we walk out with original vehicle in mind, but two!! Our sales person, Michelle, was amazing!! Frequently offering us cookies or waters to make sure we were comfortable during the transaction. Super knowledgeable, friendly and attentive! Would definitely request her again!! Everything went very smooth!! The finance guy Russell was so knowledgeable and very friendly! We didn... read more
Business response:
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Michelle and Russell were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
kellogg Efficient timing
Business response:
Thank you for the five-star rating, Jane! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Many Thanks to the Mercedes Team Paco and Mike During my recent visit, I was extremely flustered and upset because I had just had maintenance a few months prior. I had waited on a tow nearly 6 hours and was soaking wet. Paco, my advisor ensured that I was taken care of during my visit. I was freezing and he took the extra step and allowed me to wear his Mercedes Coat to warm up. While I grabbed some snacks, he researched the car's error and reassured me that all would be ok. Mike, the associate sitting next to him, chatted w... read more
Business response:
Jackie, thank you so much for the wonderful review of your experience at Mercedes Benz of San Antonio. Paco and Mike are one of the best at their profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Positive experience Knowledgeable personnel.
Business response:
Thanks for your perfect review, Juan! We're glad to hear that our team was knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Pleasant experience Nice lounge and snack area making it comfortable for waiting
Business response:
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service A It was quick and easy
Business response:
Thank you for this amazing review! I really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Top Notch Excellent Service Department Excellent service department and my service adviser Gary Sauter is always keeping me up to date on what my car needs and the turn around getting my vehicle back is very quick.
Business response:
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,814 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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