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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Michael's profile image
Michael 
3 years ago

Service Specialist was outstanding Service Specialist was outstanding ( Francisco Gonzalez) 

Business response:

Thank you for your wonderful feedback! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Tiffany's profile image
Tiffany 
3 years ago

VERY HAPPY 2022 CLA 250 When I walk in I was greeted by Craig Smoak he made my visit and process so smooth! This is my second Mercedes. I was very happy! He knew all about my car. Go see him if you want a smooth and easy process! 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Congratulations to your new 2022 Mercedes CLA 250! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Tim's profile image
Tim 
3 years ago

World- Class Service World Class Service, attention to detail, extremely efficient and friendly-Real professionals. Gary Sauter is true gentleman and expert in his profession 

Business response:

Thank you for putting your trust in Mercedes Benz of San Antonio! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

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Pamela 
3 years ago

Wonderful service :) Great ! Car repair done in a timely Manner. They even brought me and my little dog to the veterinarian:) 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jean's profile image
Jean 
3 years ago

Great service made easy Tyler Jordan is excellent and communicates and updates progress well. The facility is always clean and attractive. It is very easy to drop off and pick up your automobile. They make it easy and pleasant to be there. 

Business response:

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jacob's profile image
Jacob 
3 years ago

Great service First class customer service 

Business response:

Thank you for putting your trust in Mercedes Benz of San Antonio! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Shino's profile image
Shino 
3 years ago

Service Good customer care 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Rogers's profile image
Rogers 
3 years ago

Professional staff Professional, friendly, very competent staff. Everything is done right the first time. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Robert's profile image
Robert 
3 years ago

Good Service but may be pricing themselves out of the market. Good service and an advisor I’ve been able to have a relationship with for many years. 

Business response:

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

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