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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
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Tim's profile image
Tim 
3 years ago

World- Class Service World Class Service, attention to detail, extremely efficient and friendly-Real professionals. Gary Sauter is true gentleman and expert in his profession 

Business response:

Thank you for putting your trust in Mercedes Benz of San Antonio! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Pamela's profile image
Pamela 
3 years ago

Wonderful service :) Great ! Car repair done in a timely Manner. They even brought me and my little dog to the veterinarian:) 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jean's profile image
Jean 
3 years ago

Great service made easy Tyler Jordan is excellent and communicates and updates progress well. The facility is always clean and attractive. It is very easy to drop off and pick up your automobile. They make it easy and pleasant to be there. 

Business response:

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jacob's profile image
Jacob 
3 years ago

Great service First class customer service 

Business response:

Thank you for putting your trust in Mercedes Benz of San Antonio! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Shino's profile image
Shino 
3 years ago

Service Good customer care 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Rogers's profile image
Rogers 
3 years ago

Professional staff Professional, friendly, very competent staff. Everything is done right the first time. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Robert's profile image
Robert 
3 years ago

Good Service but may be pricing themselves out of the market. Good service and an advisor I’ve been able to have a relationship with for many years. 

Business response:

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Andrea's profile image
Andrea 
3 years ago

2022 GLC 300 The staff was very courteous and knowlegdable about what type of Mercedes would fit my needs. 

Business response:

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Barbara's profile image
Barbara 
3 years ago

Great Experience! Dealing with Louis Garcia was a pleasure. His knowledge and expertise was evident. This is the fourth vehicle we have purchased from him over the years. All of the staff was polite and friendly. 

Business response:

Barbara, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Loius provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.  

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