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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Pleasant experience Ken Bennett, my sales consultant, made the car buying experience easy and comfortable. He was very informative and and answered all my questions.
Business response:
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ken was able to meet your needs. At Mercedes Benz of San Antonio, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
2022 Mercedes-Benz GLC300 Purchase William Taylor was a true professional and was able to answer all my questions. What I liked best was that the transaction was relaxed and transparent, that really helps to put the buyer at ease. The closing with Mychal Payne was exactly the same, everything was explained upfront which makes the whole closing much less stressful. Mychal helps you to feel confident in the entire sales process. They work very well as a team!
Business response:
Congratulations on your new purchase, Kevin! Thank you for taking the time to write about your experience. It's great to know William and Mychal were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Recall service Service person greeting upon arrival and the amenities in the customer lounge
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Thanks/ Gracias Customer satisfaction Thanks Alfonso Cavazos and service manager Robert and my service advisor Paco
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
My first Mercedes Benz Experience The experience was fast and easy.
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Prompt and friendly
Business response:
Hello Natalia! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Good customer service Easy to schedule
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
I wasn't even aware there was a problem. I came in for a simple vehicle state inspection. I was informed that by Paco that the alignment was out... the two front wheels were toed-in causing abnormal tire wear. The alignment was fixed, I got two new front tires, and now I experience vastly improved handling. Boy, was I surprised by both Paco's initiative and helpfulness, and what a dramatic difference I felt in the car's handling. And I wasn't even aware there was a problem.
Business response:
We appreciate your kind words, Greg. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service 2015 C400 On time, expedite service.
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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