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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Dr Denise Tarver Great customer service
Business response:
Hi Denise and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Mercedes Benz of San Antonio. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
The best Mercedes dealership in the region! I started my car buying experience at a Mercedes dealership closer to home for me, and my experience was terrible, almost deterring me from pursuing a Mercedes purchase. I eventually went to Mercedes of SA to investigate the model I was interested in buying, and had the good fortune to end up with a great salesperson. My salesperson, Michael Fawcett, went out of his way to make my purchase as painless as possible. He was thorough in explaining all aspects of the order process and k... read more
Business response:
Lori, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mercedes Benz of San Antonio. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Recent scheduled service Very comfortable waiting room with coffee and snacks available. My service representative, Michael Nolte kept in contact with me throughout the car servicing progress.
Business response:
We appreciate your marvelous feedback, Eric. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Factory recall service Professional and prompt service.
Business response:
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and professional service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent! Friendly, knowledgeable and patient sales staff. The best treatment I have ever experience when purchasing a vehicle.
Business response:
Hi Hernan, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
2022 E350 Sales agent was knowledgeable, genuine, interested in knowing and meeting my needs; best car buying experience I have ever had (third Mercedes purchase)
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
William Taylor was Excellent Excellent customer service from William Taylor and entire staff
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
My new 2022 C300, I love it! Odie was great! I appreciate the patience as I asked all of my questions and concerns. Details were clear through each process. I was most happy that the car I came there to see what actually on the lot and I was able to take it home, so no time was wasted. All professional, no pressure environment. Highly recommend.
Business response:
Thank you for taking the time to share your feedback regarding your experience at Mercedes Benz of San Antonio and congratulations on your new 2022 Mercedes Benz C300! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Friendly help Besides the fact that they came out to my work to check my vehicle which was awesome , The person who helped me was very knowledgeable about the vehicle and about Mercedes’ in general. Even the questions I asked that had nothing to do with the recall he answered patiently and professionally. I appreciate all his help definitely.
Business response:
Thank you for leaving us this great review, Jodi! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 8:30 a.m.
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