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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Purchase of a new GLE450 Great location, great sales staff, great product.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Happy Customer Tyler Jordan is an outstanding service technician. He is attentive_ accurate and professional. Tyler is an asset to MB SAT Service Department and is definitely ready to supervise and train other service technicians. Please let him know he is appreciated.
Business response:
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service at MBSA Jeff was very forthright about the work that needed to be done and worked to insure that as much as possible was covered by my extended warranty plan.
Business response:
Thanks for your outstanding review! I'm very happy to hear that Jeff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
GT 63 S Great customer service from Tony and Héctor Guitierrez. They have a very pleasant attitude, and provided knowledge and resourceful information but also take things a step further to exceed expectations.
Business response:
Thank you for this amazing review of your experience with Tony and Hector here at Mercedes Benz of San Antonio! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service Tyler my concierge is always pleasant helpful and knowledgeable
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
A seamless process. The entire process of finding my dream car and having it delivered to my door took a few weeks and it was very easy . I am very happy with the purchase .
Business response:
We are extremely grateful to receive such an outstanding review, Nelly! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that our staff were able to do this for you and we encourage you to contact them or stop by if you have any further automotive needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Upgrade Made Easy Robert Rios my sales associate was awesome. Took time to help me find a model that fit my wants.
Business response:
Claudia, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Mercedes Benz of San Antonio! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Top Notch Sales Rep The patience of the sales representative mr smoake to go through entire process from start to finish and creating rapport with customer and taking take care of needs of customer and concerns.
Business response:
Riaz, Mercedes Benz of San Antonio would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Alfonso Cavazos | aca... read more
Used car purchase Post-sale was most enjoyable
Business response:
Kevin, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
Need help? Contact us.
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