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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Tire service The service advisor was honest with me about the condition of my car and recommended service that was different than what I came in for.
Business response:
Thank you for this amazing review! I really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service and Great Experience Service team was extremely helpful, proactive, and responsive in getting the car back up and running.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
William Taylor at Mercedes-Benz of San Antonio William Taylor was responsive to my many questions about the pre-owned vehicle I was interested in. William also spent extra time with me at delivery going over the features of my first Mercedes-Benz.
Business response:
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know William Taylor was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Welcoming Mercedes Experience Everyone in the dealership was passionate and knowledgeable. Jonathan Mohler was able to answer all my questions thoroughly and in a friendly manner.
Business response:
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jonathan Mohler assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service and facility Quick, friendly and professional service. I felt like a valued customer. Got my part in 1 day vice 2 days and car ready when needed. Great work David.Rahman in making that happen. Customer Service Rep, Ms. Morales, quickly provided an electronic receipt due to outdated email.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Customer Service The staff was incredibly friendly, attentive and helpful.
Business response:
Thank you for sharing this great feedback with us, Daniel. We feel our service department is what makes Mercedes Benz of San Antonio special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Service provider Tyler Jordan was awesome and took care of me well.
Business response:
Thank you so much for your feedback, Otis. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with <STAFFER NAME>. Please let us know if we can ever help you in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Survey The easiness of paperwork.
Business response:
Anthony, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes of San Antonio I like working with Mari. She was very accommodating and made the experience seem less with the help of Susie in finance
Business response:
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that <STAFFER FIRST NAME/S> assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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