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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Rebecca's profile image
Rebecca 
4 years ago

Purchase of GLA 250 Lots of hands on assistance 

Business response:

Rebecca, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mercedes Benz of San Antonio! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Don's profile image
Don 
4 years ago

March 2022 maintenance Michael Nolte is the best Service Rep I have ever had. Consistently, on top of the service, the progress of the maintenance & always great customer service. 

Business response:

Don, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michael does for Mercedes Benz of San Antonio and our customers. Hope to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Roxane's profile image
Roxane 
4 years ago

Great service Fast and informative..loved the video of service being done..and the promptness of service..car was washed and cleaned and brought out fast without a long wait time 

Business response:

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Arturo's profile image
Arturo 
4 years ago

Gary Sauter Gary Sauter, my service manager. He is attentive, thorough, and conscientious. 

Business response:

We cannot thank you enough for this glowing review of our service center, Arturo! We know how valuable your time is and we aim to provide attentive, conscientious and thorough service maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Anne's profile image
Anne 
4 years ago

Excellent dealership! Our service advisor, Martin Flores was so friendly and welcoming. For our fist time getting service at this location, we were pleasantly surprised and relieved at how easy and relaxed the experience was. It did not take long for the vehicle to be serviced and we love the videos explaining the work that was completed. The dedication to customer service was evident in every interaction we had. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Barry's profile image
Barry 
4 years ago

E55 SBC repair Service advisor Tyler Jordan communicated well with me. I was quite pleased with the repair of my car by the technician. 

Business response:

Barry, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tyler does for Mercedes Benz of San Antonio and our customers. Hope to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Skip's profile image
Skip 
4 years ago

Great Service Francisco my service agent makes things very easy from start to finish. 

Business response:

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

David's profile image
David 
4 years ago

Great Exprience Never felt pressured. Robert was knowledgeable and responsive. Pleasure to do business with. 

Business response:

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Dale's profile image
Dale 
4 years ago

Great Service Vehicle was ready same day. 

Business response:

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m. 

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