Mercedes-Benz of San Antonio's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
Select a rating
Nejla's profile image
Nejla 
3 years ago

Great customer service Service is always great Gary keeps me informed at all stages of repair or service. 

Business response:

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

LAS's profile image
LAS 
3 years ago

Reliable Service My service advisor is always professional, fast and attentive to any issues with my vehicle. 

Business response:

LAS, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Mercedes Benz of San Antonio provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Susan's profile image
Susan 
3 years ago

Mercedes Benz Love the service it was fast. Advisor was very professional, Will definitely keep taking my my Mercedes there. 

Business response:

Susan, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mercedes Benz of San Antonio's Service Department. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Dien's profile image
Dien 
3 years ago

Many bad experience since few years. Nothing to like at all after changing ownership. 

Business response:

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Faisal's profile image
Faisal 
3 years ago

Car Issue Well the issue I came in for is not fixed . Hope its soon 

Business response:

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Debra's profile image
Debra 
3 years ago

MB Purchase 2022 All staff we worked with were knowledgeable and friendly. They were able to meet our needs. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Albert's profile image
Albert 
3 years ago

Regular A service, annual inspection The friendly, professional greeting when you arrive makes you believe your patronage is appreciated, and that you are valued. 

Business response:

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Steve's profile image
Steve 
3 years ago

Auto Service The ease of drop off and pick up. I can call my service advisor (Mr. Gary Sauter) and pick the best times that works for me. Additionally, my technician Mr. Steve Bridges checks everything over and informs me in reference to any additional items that might need fixing. 

Business response:

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Janie's profile image
Janie 
3 years ago

Satisfying experience Ease of browsing,no pressure 

Business response:

Janie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com