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9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great Customer Service! Vanessa was very knowledgeable about the vehicles, the options we wanted and the availability. She efficiently got us through the process and kept us updated on the vehicle’s ETA.
Business response:
We cannot thank you enough for this glowing review of our service center, Ncherry! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Experience Fast. Direct. Friendly.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service follow up Attention to details. Courteous & responsive.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
repairs it was easy
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
First time Friendly attitude
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Tires and alignment Informative, professional, thorough and Covid cautious
Business response:
Thank you for your review and for mentioning our COVID-19 safety protocols. Here at Mercedes Benz of San Antonio, we take safety precautions very seriously and I am happy to hear you felt safe while visiting our dealership. Please don't hesitate to reach out if you need anything else whether it be sales or service. Stay safe and I hope you have a great rest of your day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes Benz San Antonio Great Service. Each of the issues with my car was taken care of within the time estimated. The car was delivered as promised with everything fixed.
Business response:
Thank you for leaving us this great review, John! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
MB of SA - Great experience! EVERYONE greeted us warmly, whether they were working with us or not. Every employee seemed to genuinely care whether we were being well taken care of or not. If there was anything we needed everyone took our needs or desires personally and saw to it that it was addressed.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Happy GLE Took care of my service needs without trying to upsell stuff I don't need, unlike the BMW dealership here in San Antonio. Easy in and easy out.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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