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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Aly's profile image
Aly 
4 years ago

Great Car Buying Experience Very easy process to purchase a vehicle. Friendly and knowledgeable staff 

Business response:

We really appreciate your feedback, Aly. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Edwin's profile image
Edwin 
4 years ago

Service Awesome service!!! 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Alicia's profile image
Alicia 
4 years ago

Mediocre for a luxury car dealership Friendly staff, service appointment was available in a reasonable amount of time. 

Business response:

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Mercedes Benz of San Antonio, we value our customers and we look forward to seeing you on your next visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Brenda's profile image
Brenda 
4 years ago

Great new car purchase experience I usually dread car shopping but Robert Rios made the experience very easy. I always felt he was watching out for my best interest. Also, any time I entered the dealership the customer service from everyone was outstanding. 

Business response:

Thank you for taking the time to share your feedback regarding your experience at Mercedes Benz of San Antonio and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Stephen's profile image
Stephen 
4 years ago

Good service Good service 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

CGJackson's profile image
CGJackson 
4 years ago

Wow me, Mercendes of SA Everyone was very nice and the facilities are great. The service team went above and beyond with my car, even repairing the release latch on my parking brake. They have great coffee and serve breakfast pastries in a very comfortable setting. 

Business response:

We appreciate your marvelous feedback, CGJackson. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

William's profile image
William 
4 years ago

Cooling System Repair My 0utstading Technical Advisor, Tyler Jordan 

Business response:

Thanks for your outstanding review, William! I'm very happy to hear that Tyler was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Rebecca's profile image
Rebecca 
4 years ago

Excellent Experience at Mercedes-Benz San Antonio Professional and friendly staff. Very punctual service. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Ruben's profile image
Ruben 
4 years ago

Mercedes’ top notch customer service Mike is top notch, excellent customer service, upfront, no worries when I see he is my advisor 

Business response:

Ruben, Mercedes Benz of San Antonio would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m. 

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