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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Mediocre for a luxury car dealership Friendly staff, service appointment was available in a reasonable amount of time.
Business response:
We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Mercedes Benz of San Antonio, we value our customers and we look forward to seeing you on your next visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great new car purchase experience I usually dread car shopping but Robert Rios made the experience very easy. I always felt he was watching out for my best interest. Also, any time I entered the dealership the customer service from everyone was outstanding.
Business response:
Thank you for taking the time to share your feedback regarding your experience at Mercedes Benz of San Antonio and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Good service Good service
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Wow me, Mercendes of SA Everyone was very nice and the facilities are great. The service team went above and beyond with my car, even repairing the release latch on my parking brake. They have great coffee and serve breakfast pastries in a very comfortable setting.
Business response:
We appreciate your marvelous feedback, CGJackson. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Cooling System Repair My 0utstading Technical Advisor, Tyler Jordan
Business response:
Thanks for your outstanding review, William! I'm very happy to hear that Tyler was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Experience at Mercedes-Benz San Antonio Professional and friendly staff. Very punctual service.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes’ top notch customer service Mike is top notch, excellent customer service, upfront, no worries when I see he is my advisor
Business response:
Ruben, Mercedes Benz of San Antonio would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Customer Service! Vanessa was very knowledgeable about the vehicles, the options we wanted and the availability. She efficiently got us through the process and kept us updated on the vehicle’s ETA.
Business response:
We cannot thank you enough for this glowing review of our service center, Ncherry! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Experience Fast. Direct. Friendly.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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