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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
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Darren's profile image
Darren 
3 years ago

G 63 service Cory the service advisor was terrific 

Business response:

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Larry's profile image
Larry 
3 years ago

Larry S. The young lady that checked in my car is a hustler. She was polite and never stopped moving. An excellent rep for your dealership. Everyone was extremely friendly. 

Business response:

Larry, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Farshad's profile image
Farshad 
3 years ago

Great experience Everybody was so friendly and helpful with good knowledge , the sale person was great and the one in financial was so professional and explained everything perfectly 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Ray's profile image
Ray 
3 years ago

Dr R LeSage By far the best part of my service experience is the professional care that I receive from service advisor Mr. Gary Sauter. I spent over $10,000 in the past 12 months in total maintenance/repairs on my Mercedes Automobile. The overall quality of my service experience has been well managed by Mr. Sauter and I would recommend him to anyone that has a Mercedes. Dr. LeSage 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

David's profile image
David 
3 years ago

Inspection Always happy to get my vehicle serviced. My representative, Paco is always extremely helpful and courteous. 

Business response:

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Brian_R's profile image
Brian_R 
3 years ago

Excellent Purchasing Experience! Our sales guy Chris Ebron was very personable and is a very bright young man. We were coming from Houston to look at a car, so it was very important to me that every question was answered and every detail was handled. Chris was very open and honest with my wife and I through the entire purchasing process. I would highly recommend Chris to anyone looking for a new or used vehicle. 

Business response:

Congratulations on your new purchase, Brian_R! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Victor's profile image
Victor 
3 years ago

Mercedes Benz on San Pedro I enjoyed the attentiveness from the minute I set foot inside the door. All employees were very attentive and courteous. 

Business response:

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with attentive and courteous service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Kristian's profile image
Kristian 
3 years ago

Wonderful Service The customer service provided by Odie. He was very knowledgeable and always accessible to answer our questions throughout the process. 

Business response:

Kristian, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mercedes Benz of San Antonio's Service Department. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

GH's profile image
GH 
3 years ago

Fantastic experience Our sales representative Vanessa provided us with an overall fantastic experience. She never tried to “sell” us a vehicle but did everything in her power to help us “buy” one. 

Business response:

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.  

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