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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Auto Service The ease of drop off and pick up. I can call my service advisor (Mr. Gary Sauter) and pick the best times that works for me. Additionally, my technician Mr. Steve Bridges checks everything over and informs me in reference to any additional items that might need fixing.
Business response:
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Satisfying experience Ease of browsing,no pressure
Business response:
Janie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Cheers to Benz! Everyone was welcoming, warm and friendly. From our first visit to the day I drove off in my car. The staff were all personable and approachable. They answered every question and when I called or text; got back to me that same day! Aaaand they gave us a bottle of WINE!! Love it!
Business response:
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
diagnostic tests The dealer should notify the customers of any diagnostics tests that need to be performed and the charges, customers should not be charged without authorization
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
MBofSA Service ROCKS!!! David Rahman is the best service advisor I have had, over 4 dealerships (Military Member), never better service...he is absolutely the BEST!!!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Another year of great service Gary Sauter and the entire team are awesome.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
vehicle drop off faux pas vice pick-up perfection the back-up support from James, David's partner.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great MB of SA Service! courteous and prompt service and they found me a "loaner" for the day! Jesse in service is the best!! :)
Business response:
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
None I was taken care of and my car was eventually taken care of.
Business response:
Elizabeth, we appreciate your kind words about our service team. Thank you for choosing Mercedes Benz of San Antonio for your vehicle needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m.
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