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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent Service The service rep was very attentive and professional. Service on my vehicle was performed in a timely manner.
Business response:
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mercedes Benz of San Antonio, we value our customers and we look forward to seeing you on your next visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Satisficed Customer Very polite and courteous staff
Business response:
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
2022 E350 We had a wonderful experience at Mercedes-Benz of San Antonio. We were especially impressed with William Taylor, our salesman. He did a wonderful job finding our car and keeping us up to date as we waited for its arrival.
Business response:
Rudolph, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Outstanding dealership The level of service and professionalism is the best I have ever experienced from a car dealership. I am a customer for life.
Business response:
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Experience! We were on a trip to Texas from Alabama and arrived at 7:30am on Monday without an appointment because of an emergency. Cory Blocker treated us like old friends. Replaced my battery and then offered to wash my filthy car from driving in rain. Great customer lounge and staff where we waited. In and out in under two hours. Everyone we saw asked if they could do anything for us. Great experience!
Business response:
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent in every way Excellent customer service from Augustin and Connor. My husband surprised me with a car and Augustin did a wonderful job playing along. He showed me the vehicle and the showroom and explained everything so well. I had no idea. What a wonderful surprise! I was then sent over to Connor for an overview of the vehicle and its operating systems. Conner was extremely patient with me and my old phone. He was pleasant, kind and courteous explaining all the features of the vehicle. It was wonderful getting a ne... read more
Business response:
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Quality Service Superb customer service. Martin and Jessie assisted me when I scheduled myself too early for the next car maintenance service. Thanks to them, the secured service appointment slot ended up being utilized for a much needed tire replacement (and wheel alignment), as well an upcoming vehicle registration inspection. I was impressed at how quickly all was coordinated on my behalf. It was their professional effort that made the whole process painless. I can’t thank them enough for being star employees.
Business response:
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
The Best Sales Guy & Great Service! Michael Fawcett was our sales guy and he was truly a pleasure to work with! When I initially began car shopping in mid-November, I was not ready to purchase yet and was only trying to get an idea of what I did and did not want. Michael did not pressure me into looking at anything, but simply offered suggestions and recommendations for what I may like. He kept in touch with us, as we requested, for close to a month while I narrowed down my vehicle "wish list." Once I had decided on the GLB,... read more
Business response:
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Michael was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Reliable service My concerns were taken seriously and although they couldn’t find any major issues related to the noises we were hearing, they checked the car for any safety issues before releasing the car.
Business response:
Thanks for your review, Chyla! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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