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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The Best Sales Guy & Great Service! Michael Fawcett was our sales guy and he was truly a pleasure to work with! When I initially began car shopping in mid-November, I was not ready to purchase yet and was only trying to get an idea of what I did and did not want. Michael did not pressure me into looking at anything, but simply offered suggestions and recommendations for what I may like. He kept in touch with us, as we requested, for close to a month while I narrowed down my vehicle "wish list." Once I had decided on the GLB,... read more
Business response:
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Michael was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Reliable service My concerns were taken seriously and although they couldn’t find any major issues related to the noises we were hearing, they checked the car for any safety issues before releasing the car.
Business response:
Thanks for your review, Chyla! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Rocky start, but finished strong Once I was acknowledged, it was top notch
Business response:
I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
MB SAN ANTONIO IS THE BESST The whole experience was fantastic for me. From the time I walked in the door. I was greeted with respect. And treated very well.
Business response:
Hello, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great ownership experience in the heart of San Antonio. Dealership and waiting area are clean and have a nice waiting area. Good selection of snacks and drinks.
Business response:
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service We spent the weekend car shopping all over the place, but nobody was as helpful & friendly as Ralph Mancanes. His way of going above & beyond made us decide to go with Mercedes Benz of San Antonio. He made us feel appreciated for our interest, took the time to answer all our questions, and followed up with us along the way. An experience like no other. Thank you for making us feel like family.
Business response:
Thank you for this amazing review! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Pleasant experience Service was prompt, everyone was friendly and welcoming. Overall it was a pleasant experience.
Business response:
Yessica, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Don’t understand the question Friendly reception No promise on the time of completion was made
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Perfect Service Your staff was very courteous and professional especially my service advisor Taylor.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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