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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.53,791 reviews
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Galen's profile image
Galen 
4 years ago

Mercedes Benz of San Antonio Service friendly, and liked thge video. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

William's profile image
William 
4 years ago

Mercedes San Antonio Servce advisor Jeff is very attentive to what is needed to care for my vehicle and my time line requirements. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Adrian's profile image
Adrian 
4 years ago

Awesome Experience Friendly staff, the process was easy and the bow on the car was the cherry on top. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Samuel's profile image
Samuel 
4 years ago

Consistency Earns Trust The profession staff that were warm and inviting. No stress environment. My service representative Tyler has always advised in keeping my vehicle in its top performance. I am always smiling from ear to ear knowing my vehicle is in good hands. Great team!!! 5 Stars 

Business response:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Kathie's profile image
Kathie 
4 years ago

Great Job! Michael did a great job communicating & explaining needed repairs. Work completed when promised. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Mellisa's profile image
Mellisa 
4 years ago

Awesome Service Department Experience! My service advisor, Francisco is simply the best. The is my 2nd time taking my vehicle to him and he's always courteous, professional and truly cares about customer satisfaction. He immediately scheduled my appointment and had someone call me about a loaner. I will never take my GLC to any other MB service department so as long as he's there. Great job Francisco! 

Business response:

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Dawn's profile image
Dawn 
4 years ago

My recent service Professional, timely and you did what you said you would do. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jeremiah's profile image
Jeremiah 
4 years ago

Great experience! Great service and very professional. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Nathaniel's profile image
Nathaniel 
4 years ago

First Experience at Mercedes Benz of San Antonio All the staff that I encountered during my visit were very polite, friendly and professional. While traveling from Houston to San Antonio, I got a flat tire. The parts representative did an awesome job checking inventory and ensuring the tires I needed were in stock. Tyler Jordan was great to work with. He was extremely knowledgeable, kind and thorough. 

Business response:

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 3,791 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is closed now. It will open tomorrow at 9:00 a.m. 

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