This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service Department Professional and timeliness
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Excellent Service. The purchase experience was at another level. The service was excellent and very professional.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Outstanding Service Made appointment and car had to be kept overnight. I was given a ride home and I was informed of the cost and picked up my car the next day. Everything went very smoothly.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Professional Product knowledge, follow-up, efficiency
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service Jake Gardner is easy to reach via text message. They replaced a tire promptly and washed my car. Great service.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Awesome Experience Having tires in stock, a AMG technician to service the GTS and beat the tire shops in the area pricing on a weekend the day of - all while making a traveler over 1150 miles away from home day very pleasant and welcoming.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Customer service I think that Mari gave excellent service. She was courteous, informative, patient, and gave me guidance to what worked best for me.
Business response:
Thank you for this amazing review! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
New car support Vanessa was GREAT! Best sales lady ever. She is the best. She looked after me as if I was her family member. Could not have asked for better assistance.
Business response:
Thank you for this amazing review! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
BEST OF THE BEST It has been 18 years since I bought a car. I've spent time looking at cars at a variety of car dealers with the thought of updating my vehicle, but was either turned off by the sales person or the atmosphere. Today I went to MB of SA and met Andrew Morgan. He is one of the best sales person I've ever met. No pushiness, no platitudes, no games. Andrew was so transparent and honest. As a direct result of Mr. Morgan, he caused me to change a service visit into a purchase. He was knowledgeable about the vehicle ... read more
Business response:
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com