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Mercedes-Benz of San Antonio

4.5

About this business

Location details

9600 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,198 reviews
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Jeremiah's profile image
Jeremiah 
4 years ago

Great experience! Great service and very professional. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Nathaniel's profile image
Nathaniel 
4 years ago

First Experience at Mercedes Benz of San Antonio All the staff that I encountered during my visit were very polite, friendly and professional. While traveling from Houston to San Antonio, I got a flat tire. The parts representative did an awesome job checking inventory and ensuring the tires I needed were in stock. Tyler Jordan was great to work with. He was extremely knowledgeable, kind and thorough. 

Business response:

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Mark's profile image
Mark 
4 years ago

Great dealership in San Antonio, Texas Excellent customer service. In particular, Louis Garcia is wonderful, and this is the third S-class we buy through Louis. The finance director, Russell Frier, was also a pleasure, and our car was delivered to our Austin home by Matthew Malacara who did an excellent job. I cannot imagine working with any other dealership than MBofSA. 

Business response:

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Darlene's profile image
Darlene 
4 years ago

Above and beyond Fast, great communication, love the video of service 

Business response:

Thank you for this amazing review! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Amor's profile image
Amor 
4 years ago

Jack W. The reception service was quick, easy & professional. I am completely satisfied with the service performance. Thank you! 

Business response:

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Rita's profile image
Rita 
4 years ago

Great Service Great service, knowledgeable staff 

Business response:

Thank you for this amazing review! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Lino's profile image
Lino 
4 years ago

Great followup Courteous,fast service ,excellent salesman and concierge 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Hillary's profile image
Hillary 
4 years ago

Bad pickup experience The service advisor is amazing. He is a good communicator and I trust him. The rest of the experience was a complete disaster. Would never recommend for service. 

Business response:

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Jill's profile image
Jill 
4 years ago

Best Service Dept Very accommodating. Did everything They could to get my car back to me before they closed 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com 

Frequently asked questions about Mercedes-Benz of San Antonio

How is Mercedes-Benz of San Antonio rated?

Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews. 

When is Mercedes-Benz of San Antonio open?

Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m. 

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