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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Understanding dealership I like the fact that the issue had with the vehicle, wasn’t really an issue. It was just not part of the the warm and comfort feature. Even though the screen shows this feature.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes Service My service representative was very helpful and informed me about other coverage that I have as well.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
MB San Antonio Service Was Fantastic Kyle Powell has taken care of my car now several times, and he always executes on what he promises and gets done. I have no doubts when i drop off my AMG GT63s. The service is great and the staff is very nice all around. Kyle pretty much knows when i call, he remembers just about everything. We have made MB San Antonio our place for Mercedes service now for both my car and my wife's 2022 GLS450.
Business response:
Daniel, we are truly grateful for this awesome review! We are thrilled that Kyle was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service Easy to schedule, nice waiting area, Service rep. Gary kept me informed.
Business response:
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Commissioned Service Advisers Must Go I didn't. Three months after I left the car with you, you changed out a "fuel pump". However, before I left it I mentioned the warranty extension concerning "limp home mode" and was told it didn't exist. I found the certificate and the symptoms were perfectly matched.
Business response:
Jimmy, I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Top notch service! Very transparent on what’s going on with my vehicle. No pressure to do extra services. Finished my car quickly but did a thorough job.
Business response:
We cannot thank you enough for this glowing review of our service center, Jeannine! We know how valuable your time is and we aim to provide a thorough job to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Dealership! Great service. Didn’t feel like I was being hassled. Felt welcoming
Business response:
Hi Isma and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Mercedes Benz of San Antonio. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Regual Maintenance Always very professional and welcoming.
Business response:
Patsy, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Mercedes Benz of San Antonio provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
My experience at. Mercedes Benz of San Antonio TX The Custom service was great. Always keep customs informed of the service progress, and never said no.
Business response:
Thank you for writing about your visit with us, Jesse! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,814 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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