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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent Service Excellent customer service from Gary Sauter - a try professional
Business response:
Tim, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Mercedes Benz of San Antonio provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service Service advisor was professional,respectful and explained service needed in advance. Was very satisfied with his assistant
Business response:
Mary, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Read the script Paco took over for original service writer and saved the day
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes Benz of San Antonio The Gen Mgr and Staff of MB of SA are just great. The will go out of their way to make sure you are completely satisfied.
Business response:
William, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
OUTSTANDING SERVICE Michael Nolte was OUTSTANDING. He level is customer is excellent. He follows up, offers solutions and is extremely helpful.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
2023 MB EQB Chris in sales was very professional. A+ on his part. Lynn Winters was great! Finance was also great. From a people perspective, you knocked it out of the park.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Customer-focused Service Service is professional, courteous and timely, and the customer lounge pleasant and comfortable.
Business response:
Thank you for the five-star rating, Michele! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Puzzled Customer The communication for the repairs were cleared.
Business response:
Thank you for the five-star rating, Carlos! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Customer Review The entire service staff were courteous and professional. My Service Advisor, Tyler Jordan, was extremely knowledgeable and thorough. My vehicle service was completed quickly.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m.
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