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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Above and beyond! They were able to see my car even though I had no appointment to replace a tire with a nail in it.
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Service was Great Gary in Service is always helpful, efficient and great at communicating
Business response:
Thanks for your outstanding review, Catherine! I'm very happy to hear that Gary was of such helpful, efficient and great in communicationg to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Wonderful experience No hassle, treated respectfully, not as a dumb woman went to a different dealership and told to take my numbers home to my husband.
Business response:
Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Helfon Attention. Cleanliness.
Business response:
Thank you for this amazing review Helfon! We really appreciate your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Dealership Salesman's ability to work with customer.
Business response:
Your compliments and kind words mean so much to me and my team! I love hearing from satisfied customers, as I work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming into see us. I hope that I can have the opportunity to work with you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Review Everyone was very helpful. Michelle was wonderful!! When I recommend your dealership, I will also tell people to definitely ask for her!
Business response:
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Could have been better. This was a follow up to a previous service two weeks prior. Upon my return and complaint to one of the service managers, the work was completed to the Mercedes Benz and my satisfaction. But two weeks prior, I received Service A and a small crack/star repair to my front windshield. The service department performed a sloppy job on the window repair and did not tell me that I had to remove the clear plastic sealant in 48 hours. I had no discharge instructions from the service department on the initial vi... read more
Business response:
Tammy, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Highly recommended Mercedes dealer in California On 11-25-2022, we visited FJ Mercedes and ended up trading in our 2021 GLA with a 2023 GLA with a few more features that we need. As always FJ Mercedes is always nice, clean and professional. This review is especially written for our Sales Rep Ali Mehrnia. During the past 15 years, our friends and families did acquired a few cars from FJ. We have encountered quite a few sales rep, some good some just barely enough to get the job done until we met Ali. Ali is very courteous, un... read more
Business response:
Hi G, Nguyen, Thank you for taking the time to update your review and for your 5 star rating too! Our team thoroughly enjoyed reading that many of our staff took great care of you and were able to turn your situation around. We are grateful for this opportunity and we look forward to serving you for many years to come. All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com
Highly recommended Mercedes dealer in California On 11-25-2022, we visited FJ Mercedes and ended up trading in our 2021 GLA with a 2023 GLA with a few more features that we need. As always FJ Mercedes is always nice, clean and professional. This review is especially written for our Sales Rep Ali Mehrnia. During the past 15 years, our friends and families did acquired a few cars from FJ. We have encountered quite a few sales rep, some good some just barely enough to get the job done until we met Ali. Ali is very courteous, un... read more
Business response:
Hi G, Nguyen, Thank you for taking the time to update your review and for your 5 star rating too! Our team thoroughly enjoyed reading that many of our staff took great care of you and were able to turn your situation around. We are grateful for this opportunity and we look forward to serving you for many years to come. All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m.
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