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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Satisfied The process was smooth from drop off to pick up. Tyler, is always efficient and kept me informed throughout the day
Business response:
Gareth, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Service! Paco, my service advisor is always very helpful and goes the extra mile to ensure my wife and I get the best service possible. He also keeps us informed of the progress.
Business response:
Josue, we are truly grateful for this awesome review! We are thrilled that Paco was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Chris Martinez cmartinez@mbofsa.com
Service made a great impression Had some issues with the original car but service team worked with me and communicated to get it fixed with as little impact to me as possible
Business response:
Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
Great Service Department Service was performed in the time promised. Service advisor, Martin Flores, was great with keeping me informed of my vehicle’s status. .
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Chris Martinez cmartinez@mbofsa.com
Javier great representative! Javier was really looking for the well being of the customer. He did all what it was in his hands to help us to repair the car.
Business response:
Thank you so much for the nice review, Cindy! We really appreciate this feedback and I'll be certain to share your compliments with Javier. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Chris Martinez cmartinez@mbofsa.com
Outstanding experience working with Todd and the MB of SA team Todd of Mercedes Benz of San Antonio was outstanding to work with from start to finish. He is quintessentially professional, easy to talk to, available, and you can see that he genuinely loves what he does and working with people. I think he is an outstanding representative of the Mercedes brand and San Antonio dealership.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Chris Martinez cmartinez@mbofsa.com
Meeting the customer needs! The ability to take in my vehicle earlier than scheduled appointment to accommodate my schedule.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating, Adela. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Chris Martinez cmartinez@mbofsa.com
Service visit Friendly & thorough
Business response:
Thanks for your perfect review, Brenda! We're glad to hear that our team was friendly and thorough! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Service Ease of scheduling and getting in and out of service department. Paco our advisor is very professional and took good care of us
Business response:
Hi Criselda, and thank you for this great review! We're happy to hear that Paco took care of you! He is a great asset and we appreciate all that he does. Sincerely, Chris Martinez cmartinez@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,773 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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