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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent Customer Service at its Best The staff is friendly, professional and the service fast, easy and efficient. Javier and the service manager were both extremely helpful and took care of me as a first-time customer. The customer waiting area is clean, appealing, and offers a variety of beverages/snacks.
Business response:
Thank you, Alison, for your kind words and 5-star review on Edmunds! We are delighted to hear about your positive experience with Javier, the service manager, and our team at Mercedes Benz of San Antonio. We take pride in providing friendly, professional, and efficient service to all our customers. We look forward to welcoming you back for your next visit. Sincerely, Chris Martinez cmartinez@mbofsa.com
New car purchase Sales person honest and fair!!! Sales manager was honest and fair, a lot of dealerships have decided to lie to their customers.
Business response:
Thank you, Mark, for recognizing our commitment to honesty and fairness at Mercedes Benz of San Antonio. We appreciate your positive feedback and look forward to serving you in the future. Feel free to share your experience with others as well. Sincerely, Chris Martinez cmartinez@mbofsa.com
Superb Service The attention to detail.
Business response:
Thank you, Howard, for recognizing our attention to detail during your visit to Mercedes Benz of San Antonio. We strive to provide an exceptional experience for our customers. We look forward to serving you again in the future or hearing about your positive experience shared with others. Sincerely, Chris Martinez cmartinez@mbofsa.com
Service review Michael Wright (service) and Mark De La Fuente (sales) and Waleed (sales) took great care of me. They make sure that everything ran fine with my car. I would definitely recommend all of them to take care of your needs. The only person that made my visit miserable was the sales manager. He talked to me no respect!
Business response:
Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Chris Martinez cmartinez@mbofsa.com
Recall plus Courtesy and expertise
Business response:
Thank you, Tom, for recognizing our team's courtesy and expertise at Mercedes Benz of San Antonio. We strive to provide excellent service, and we are delighted to know that you had a positive experience with us. We look forward to welcoming you back in the future. Sincerely, Chris Martinez cmartinez@mbofsa.com
Great experience with Waleed purchasing a CPO from MB of San Antonio The professional / personal service provided by Waleed in our vehicle selection and preparation
This is why I will always come back. Salesman was very patient with me. Answered all my questions in a timely manner. This is why I will always come back. This is my third vehicle with MBSA.
Business response:
Thank you, Sandra, for your kind words and loyalty to Mercedes Benz of San Antonio. We are delighted to hear that our salesman provided you with exceptional service. We look forward to welcoming you back for your fourth vehicle purchase! Sincerely, Chris Martinez cmartinez@mbofsa.com
Service review Courteous staff, clean waiting room, snacks, information and updates on work being done
Business response:
Thank you, Sylvia, for highlighting your positive experience with Mercedes Benz of San Antonio. We strive to provide exceptional service, a comfortable environment, and transparent communication throughout the entire process. We appreciate your feedback and look forward to assisting you in the future. Sincerely, Chris Martinez cmartinez@mbofsa.com
Service Survey I am writing to you today to recognize and single out Robert Castro for exceeding my expectations during my AMG EQS service last week. Robert took time to keep me aware of all that was required and would be occurring while diagnostics were performed to determine a corrective action plan. It is never fun to have a car serviced, but Robert handled it in a way that I looked forward to the daily updates. The car was returned in the time promised and, in a condition, better than I dropped it off. Because of Robert ... read more
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,814 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is open now. It will close at 8:00 p.m.
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