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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service visit Friendly & thorough
Business response:
Thanks for your perfect review, Brenda! We're glad to hear that our team was friendly and thorough! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Service Ease of scheduling and getting in and out of service department. Paco our advisor is very professional and took good care of us
Business response:
Hi Criselda, and thank you for this great review! We're happy to hear that Paco took care of you! He is a great asset and we appreciate all that he does. Sincerely, Chris Martinez cmartinez@mbofsa.com
Super service technician Tyler Jordan’s professionalism — competent, timely, comprehensive.
Business response:
Thank you so much for your excellent input, Jeffrey! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Customer Service! Francisco (Paco) Gonzalez was exceptional in his service. He made sure that my life was minimally disrupted by making sure I was transported where I needed to be, kept me informed on the status of my vehicle and followed up with me to ensure that I was completely satisfied with the Mercedes-Benz service. I truly appreciate the efforts that he made.
Business response:
Hello Jefferson, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Service Staff is always courteous and professional.They keep you in the loop regarding repairs on your vehicle.Wait time was as expected.
Business response:
Rovena, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mercedes Benz of San Antonio. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
In and out, without an appointment! I was able to come in, without an appointment and seen fast!
Business response:
We appreciate you for letting others know about your experience, Shawna! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
Great experience. Javier Perez great asset Javier was professional and kept me informed along the way.
Business response:
Jacob, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mercedes Benz of San Antonio! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Chris Martinez cmartinez@mbofsa.com
Service B Scheduled Maintenance It was easy to schedule a maintenance service and my service advisor, Francisco was friendly, prompt & courteous. Also, the service team followed up to make sure I was pleased with the overall service.
Business response:
Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Martinez cmartinez@mbofsa.com
Sooo much better than AutoNation! The commitment to service from Devin and everyone else that I came into contact with was fantastic! Such an unbelievable change from the godawful AutoNation MB dealers that have a stranglehold on the market where I live (Orlando area). I plan to travel to MBSA to purchase my next car.
Business response:
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,809 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 8:30 a.m.
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