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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Outstanding experience working with Todd and the MB of SA team Todd of Mercedes Benz of San Antonio was outstanding to work with from start to finish. He is quintessentially professional, easy to talk to, available, and you can see that he genuinely loves what he does and working with people. I think he is an outstanding representative of the Mercedes brand and San Antonio dealership.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Chris Martinez cmartinez@mbofsa.com
Meeting the customer needs! The ability to take in my vehicle earlier than scheduled appointment to accommodate my schedule.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating, Adela. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Chris Martinez cmartinez@mbofsa.com
Service visit Friendly & thorough
Business response:
Thanks for your perfect review, Brenda! We're glad to hear that our team was friendly and thorough! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Service Ease of scheduling and getting in and out of service department. Paco our advisor is very professional and took good care of us
Business response:
Hi Criselda, and thank you for this great review! We're happy to hear that Paco took care of you! He is a great asset and we appreciate all that he does. Sincerely, Chris Martinez cmartinez@mbofsa.com
Super service technician Tyler Jordan’s professionalism — competent, timely, comprehensive.
Business response:
Thank you so much for your excellent input, Jeffrey! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Customer Service! Francisco (Paco) Gonzalez was exceptional in his service. He made sure that my life was minimally disrupted by making sure I was transported where I needed to be, kept me informed on the status of my vehicle and followed up with me to ensure that I was completely satisfied with the Mercedes-Benz service. I truly appreciate the efforts that he made.
Business response:
Hello Jefferson, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Chris Martinez cmartinez@mbofsa.com
Excellent Service Staff is always courteous and professional.They keep you in the loop regarding repairs on your vehicle.Wait time was as expected.
Business response:
Rovena, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mercedes Benz of San Antonio. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
In and out, without an appointment! I was able to come in, without an appointment and seen fast!
Business response:
We appreciate you for letting others know about your experience, Shawna! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Martinez cmartinez@mbofsa.com
Great experience. Javier Perez great asset Javier was professional and kept me informed along the way.
Business response:
Jacob, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mercedes Benz of San Antonio! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Chris Martinez cmartinez@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 4,198 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 9:00 a.m.
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