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Mercedes-Benz of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
9600 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Stellar Customer Service Customer service is #1 when it comes to purchasing. Mercedes showed they do value their customers!
Business response:
Thank you, Adrian! I truly appreciate your kind words about the customer service at Mercedes Benz of San Antonio. It’s our priority to ensure that our customers feel valued during their purchasing experience. I look forward to seeing you again soon and hope you enjoy your vehicle! Sincerely, Chris Martinez cmartinez@mbofsa.com
Amazing service Great Service always extremely knowledgeable and helpful
Business response:
Thank you so much for your kind words! We're thrilled to hear that you consistently receive great service from us at Mercedes Benz of San Antonio. Our team takes pride in being knowledgeable and helpful, and we look forward to assisting you again soon! Sincerely, Chris Martinez cmartinez@mbofsa.com
Ty for standing behind the vehicle warranty. Jose kept me updated with the process of having my vehicle repaired And nice touch of having snacks and drinks while waiting for your vehicles.
Business response:
Thank you, Miguel, for your wonderful review! We’re thrilled to hear that our team kept you updated during your vehicle repair and that you enjoyed the snacks and drinks while you waited. Your comfort is important to us at Mercedes Benz of San Antonio. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Chris Martinez cmartinez@mbofsa.com
Great Service Service was performed in the timeframe provided . My service advisor, Martin Flores, is always professional and honest about needed repairs.
Mercedes Service Department Great customer service! Facilities that make you feel relaxed. Fair prices.
Business response:
Thank you for the positive review, Mario! We are thrilled to hear about your great experience with Mercedes Benz of San Antonio. We take pride in providing exceptional customer service, a relaxing atmosphere, and fair pricing. We look forward to welcoming you back for your future automotive needs. Drive safely and enjoy your vehicle! Sincerely, Chris Martinez cmartinez@mbofsa.com
Could do better Compared to the other two Mercedes-Benz dealerships in the area. This one could do a lot better.
Business response:
Thank you for your feedback. I appreciate you taking the time to share your experience. At Mercedes Benz of San Antonio, I strive to provide top-notch service. Please feel free to contact me directly to discuss this further. Sincerely, Chris Martinez cmartinez@mbofsa.com
Annual Maintenance Everybody was pleasant and professional.
Great Service & Communication Easy to schedule, great communication, advisor was great!
Business response:
Thank you, Brandy, for the fantastic review of Mercedes Benz of San Antonio! We are delighted to hear about your positive experience with our scheduling, communication, and advisor. We look forward to welcoming you back for outstanding service in the future. Safe travels! Sincerely, Chris Martinez cmartinez@mbofsa.com
Extremely Disappointed in Mercedes Benz of San Antonio I bought my AMG through MBOSA back in 2020. At the time I thought they were courteous, professional and did an excellent job to provide the best experience for the customer. On 6/6/24 I made an appointment to have my Texas vehicle inspection performed. When I arrived on 6/7/24 with the car I told the service representative that I had an appointment. He took all the information down and showed me the way to the waiting. Shortly after the serve advisor called my name and t... read more
Business response:
Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. Please reach out to me directly so we can address your concerns. We strive to maintain high standards, and your feedback is essential to us. We are here to help resolve any issues you may have experienced. Thank you for letting us know about your experience. Sincerely, Chris Martinez cmartinez@mbofsa.com
Frequently asked questions about Mercedes-Benz of San Antonio
How is Mercedes-Benz of San Antonio rated?
Mercedes-Benz of San Antonio has a 4.5 star rating with 3,809 reviews.
When is Mercedes-Benz of San Antonio open?
Mercedes-Benz of San Antonio is closed now. It will open at 8:30 a.m.
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