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5000 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed | 

I had excellent service with John always good
Business response:
Thank you for your kind words for our staff, we appreciate it!

Great customer service!! I highly recommend their service department!
Business response:
Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Went in for service. Everything was smooth and easy.
Business response:
Thank you for being our customer, we appreciate your kind words!

The deal started fine, if you see a price online that price is something you have to fight for if you are not financing and have a trade in. Luckily they honored it. The finance department lady, I forgot her name, was awesome. After the deal was done I felt like the salesman just didn't care what happened. Diego, my salesman was supposed to inquire about the tire kit or spare not being in the vehicle, he never did. I had to call and he finally answered after I called a few times. He said he would talk with his used car manag... read more

I received an email saying they wanted to buy-back my truck and upgrade me to a newer model for little change to my payment. Spent time taking pics and sending in the info. Then they wanted me to put down the same $10k as with my current truck. Really? I went in thinking there was a catch, and sure enough... Just don't waste my time please.
Business response:
Mr. Jones, Thank you for bringing this to my attention. I apologize for your experience. I would like an opportunity to fix this and to earn your business, please contact me at scargo@maxwellford.com. I look forward to speaking with you. -Steve Cargo, Sales Manager

Bought a new F-150 and it was a smooth and easy transaction thanks to Heath Harbison. Heath was easy to work with and he found the exact truck I was looking for. Was kind enough to give a tutorial of the truck and all of its extras. Would highly recommend Maxwell Ford.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jacky from service department is awesome . 👍👍👍👍
Business response:
Thank you Habbiel for your kind words for Jacky! We are thrilled that she provided you with an awesome service visit. We look forward to your business with us again!

Very courteous and prompt
Business response:
Thank you for being our customer, we appreciate your kind words!

muy buen servicio de atención
Business response:
Gracias por las palabras tan positivas.
Maxwell Ford has a 4.4 star rating with 13,373 reviews.
Maxwell Ford is open now. It will close at 8:00 p.m.
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