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Maxwell Ford
- Car Dealers
- Austin, TX
About this business
Maxwell Ford invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Ford dealers. ESPAÑOL Maxwell Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio co... read more
Location details
5000 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Horrible business and typically c*** sales practices. Pushed and called non stop to sell me a car, negotiated with me and gave a decent deal (only reason for the 1 star) made promises of alterations or credit to do alterations to the car, UNTIL I said I was going through my credit union. Ultimately I had to take the paperwork to the back, bring them the check (they refused and stated credit unions were horrible to deal with. Ironically the dealer didn't pay my back for almost 2 months) backed out on the alterations to the ca... read more
I would like to Thank my **** salesman ********************* for helping me with the purchase of my vehicle.He is knowledgeable salesperson who help me with my **** FX4 regular cab If you need a new or used car car or truck he is your guy for the best deals at Maxwell ford ******
Unprofessional staff and disrespectful to there customers. I called Saturday before closing to see if a car is available to buy and Troy confirmed that car is available. On the next business day I drove all the way from San Antonio to Austin to see the car( plus I took a day off from work) . I was there at 9am. They told me that car was sold Saturday.it means they sold the car before I contacted them Saturday night I drove back home and went online again . I found that same car still listed for sale . I contacted them using ... read more
I am a client with ford maxwell service commission. I have been trying to contact them for weeks from a incident that occurred a few month ago ( where as I am still having the same issues with my vehicle from months ago, since I picked up my vehicle after it was payed for, the same issues that my truck was taken in for, ( I was forced then to take it to another mechanical shop who advised me to take it back to Ford because it was their work that obviously failed) meaning my truck was not completely fixed even after being pay... read more
Service Department is disappointing. Dropped one of my service vehicles there on a Monday for a recall repair. Despite many calls, three days later I can get no response regarding status of my vehicle or how long it might be out of service. A friendly person usually answers the phone eventually, then has no information; all roads lead back to a Service Rep that appears to not work there. I've tried the Service Director and other managers... crickets. Take your Ford to any other dealer for service. Maxwell Ford Service does n... read more
Service Manager was the worst. We had an issue that a part that was needed to finish my service was sold prior to my service appointment even though I had made the appointment 3 days ago. when i asked him why they didn't inform me that the part was sold so I did not need to drive 40 minutes for nothing. HIs answer was that they are too busy when they open to check on that and that it was an "honest mistake" he offered no solutions and told me that i was being rude. Really he didn't want to be bothered with my problem. All th... read more
Three weeks ago, I called in to one of the supposed to be trusted **** companies because i had mechanical issues with my 2016 **** escape. I told them that it feels like the transmission is going out it keeps slipping and/or the clutches maybe stuck. They scheduled me to come in for Monday October 11, 2021and said that i did not have to worry about a rental because its only a diagnostic test that need to be done first. and then we can make sure that there is something wrong before getting a rental .I specifically explained t... read more
bait & switch tactics with their web site. Shows vehicles that are for sale but are actually sold. Salesmen lie
Ford dealership is really sucks...dont buy from ford....wow...they refused to help me as single mother.... my car doesn't have HONK...therefore, my car, fiesta alarm didn't even working due to HONK issue..now they said my tires lug nuts are recalled and suggested me to bring the shop...How can I bring the car due to flat tire...how can I replace spare tire....while lug nuts are NOT good...wow there are a lot of flaws.... dont buy from FORD
Frequently asked questions about Maxwell Ford
How is Maxwell Ford rated?
Maxwell Ford has a 4.4 star rating with 12,225 reviews.
When is Maxwell Ford open?
Maxwell Ford is closed now. It will open at 9:00 a.m.
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