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Maxwell Ford
- Car Dealers
- Austin, TX
About this business
Maxwell Ford invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Ford dealers. ESPAÑOL Maxwell Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio co... read more
Location details
5000 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedExcellent customer service by Nick Pohl
Business response:
Thank you for your kind words for our staff, we appreciate it!
Just got off the phone with Eddie Sifuentes and after speaking with him I’d rather walk the streets than i would buy a vehicle from him. Absolutely rude for no reason, showed no customer service skills and honestly am surprised he has a job. Won’t be doing business at this dealership because of him.
Business response:
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ike Haines General Sales Manager jhaines@maxwellford.com
Bought my F-150 from Eddie Sifuentes, he went the extra mile and got me the best deal for my trade in and the truck. Highly recommend you go see him if your in the market for a new ford.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
I had excellent service with John always good
Business response:
Thank you for your kind words for our staff, we appreciate it!
Great customer service!! I highly recommend their service department!
Business response:
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Went in for service. Everything was smooth and easy.
Business response:
Thank you for being our customer, we appreciate your kind words!
The deal started fine, if you see a price online that price is something you have to fight for if you are not financing and have a trade in. Luckily they honored it. The finance department lady, I forgot her name, was awesome. After the deal was done I felt like the salesman just didn't care what happened. Diego, my salesman was supposed to inquire about the tire kit or spare not being in the vehicle, he never did. I had to call and he finally answered after I called a few times. He said he would talk with his used car manag... read more
I received an email saying they wanted to buy-back my truck and upgrade me to a newer model for little change to my payment. Spent time taking pics and sending in the info. Then they wanted me to put down the same $10k as with my current truck. Really? I went in thinking there was a catch, and sure enough... Just don't waste my time please.
Business response:
Mr. Jones, Thank you for bringing this to my attention. I apologize for your experience. I would like an opportunity to fix this and to earn your business, please contact me at scargo@maxwellford.com. I look forward to speaking with you. -Steve Cargo, Sales Manager
Bought a new F-150 and it was a smooth and easy transaction thanks to Heath Harbison. Heath was easy to work with and he found the exact truck I was looking for. Was kind enough to give a tutorial of the truck and all of its extras. Would highly recommend Maxwell Ford.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Frequently asked questions about Maxwell Ford
How is Maxwell Ford rated?
Maxwell Ford has a 4.4 star rating with 12,225 reviews.
When is Maxwell Ford open?
Maxwell Ford is closed now. It will open at 9:00 a.m.
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