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Maxwell Ford
- Car Dealers
- Austin, TX
About this business
Maxwell Ford invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Ford dealers. ESPAÑOL Maxwell Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio co... read more
Location details
5000 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedThey take great care of me and my vehicle
Business response:
Hi Craig, thank you for being our customer, we appreciate your kind words!
Serhiy helped me get in a new vehicle and stay within my budget. He was very helpful!
Business response:
Thank you for your kind words for our staff, we appreciate it!
Rebecca Gonzales is the worst service department representative I have ever experienced! The last two times I’ve came in for an oil change and full service. She has tried to tack on THOUSANDS OF DOLLARS worth of things I did not need done and things she said that were done and were NOT done! Even small things I’ve needed, were overcharge tremendously! I will not come here again for any service or buy another vehicle from here. I bought a Raptor from this dealership back in 2013 after they tried pressuring me into paying $14,... read more
Business response:
Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jim May Service Director jmay@maxwellford.com
I ccommend and thank Service Advisor John Sullivan for the excellent service I received while my vehicle was evaluated and repaired. John helped me get the repairs my vehicle required and he kept me informed, in a professional and courteous manner, every step of the way.
Business response:
Thank you, Tom, for your kind words about John! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
First visit since buying the car, decided to wait while being serviced. Oil change tire rotation and point check. Maybe 30 min. Very pleased
Business response:
Thank you Wendy! We are thrilled that you had a pleasant service visit!
Serhiy was very helpful and very easy to work with while I was purchasing my new vehicle, I highly recommend!
Business response:
Thank you, JL, for your kind words about Serhiy! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Friendly staff and great prices
Business response:
Thank you for being our customer, we appreciate your kind words!
Called to find out if I should make an appointment for a check engine light on 2018 Ford 250. Was told I should make an appointment rather than just come in. They told me they had an appointment for same day at noon. Sent my technician to bring the vehicle to them, and when he got there they told him they wouldn't even be able to hook up the diagnostic machine to the truck for at least a day and a half. What is the point of making an appointment!!!? What sort of terrible scammy customer service is this. To top it all off, th... read more
Business response:
Hi Joshua, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at jmay@maxwellford.com. I look forward to speaking with you. Jim May Service Director
—-Always very personable.
Business response:
Hi Mike, thank you for being our customer, we appreciate your kind words!
Frequently asked questions about Maxwell Ford
How is Maxwell Ford rated?
Maxwell Ford has a 4.4 star rating with 12,952 reviews.
When is Maxwell Ford open?
Maxwell Ford is open now. It will close at 8:00 p.m.
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