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Maxwell Ford

4.4

About this business

Maxwell Ford invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Ford dealers. ESPAÑOL Maxwell Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio co... read more

Location details

5000 S I-35 Frontage Rd, Austin, TX, 78745, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.412,227 reviews
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Donald Dunn's profile image
Donald Dunn 
recommend  Recommended
5 years ago

Automobile service and customer service given while my automobile was being serviced! 

Business response:

Thank you Donald! We thank you for your business and look forward to your next visit! 

Chris Bream's profile image
Chris Bream 
recommend  Recommended
5 years ago

Ask for Heath. I have bought a few cars in my life but Heath is by far the best salesmen I’ve ever bought from. Very professional and friendly with family’s with kids. Knowledgeable and will do what he can to give you what you want. Highly recommend. 

Business response:

Thank you Chris for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Rebecca Lynn Stalnaker's profile image
Rebecca Lynn Stalnaker 
recommend  Recommended
5 years ago

Fernando Duran did an amazing job helping us get into a new Explorer! We came back after an awful experience at Covert, so glad we did! 

Business response:

Thank you Rebecca for your kind words! We look forward to your business with us again! 

Divad Lleb's profile image
Divad Lleb 
recommend  Recommended
5 years ago

Blake and Troy were the best. They really helped to meet the payments and were fast in getting me the truck I wanted. By far the best experience ever. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Shawn Martin's profile image
Shawn Martin 
recommend  Recommended
5 years ago

Everyone was very helpful and knowledgeable will definitely be a repeat customer 

Business response:

Hi Shawn, thank you for being our customer, we appreciate your kind words! 

Craig Phillips's profile image
Craig Phillips 
recommend  Recommended
5 years ago

They take great care of me and my vehicle 

Business response:

Hi Craig, thank you for being our customer, we appreciate your kind words! 

Dane Thompson's profile image
Dane Thompson 
recommend  Recommended
5 years ago

Serhiy helped me get in a new vehicle and stay within my budget. He was very helpful! 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Shana's profile image
Shana 
5 years ago

After buying a 2014 truck from Maxwell Ford on a Tuesday and driving back 4.5 hours to Big Springs, then driving the truck 2 hours on Wednesday. The trucks steering components WENT OUT as we were driving down the road, (and their shop supposically did a safety inspection on the truck) I'm talking about the steering rod, tie rod, and stabilizer shocks WERE ALL SHOT TO CRAP. After reaching a representative of Maxwell Ford, we were told that they would only cover 1/2 the repair cost. They did however, finally agree to pay the f... read more

Aaron Money's profile image
Aaron Money 
5 years ago

Rebecca Gonzales is the worst service department representative I have ever experienced! The last two times I’ve came in for an oil change and full service. She has tried to tack on THOUSANDS OF DOLLARS worth of things I did not need done and things she said that were done and were NOT done! Even small things I’ve needed, were overcharge tremendously! I will not come here again for any service or buy another vehicle from here. I bought a Raptor from this dealership back in 2013 after they tried pressuring me into paying $14,... read more

Business response:

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jim May Service Director jmay@maxwellford.com 

Frequently asked questions about Maxwell Ford

How is Maxwell Ford rated?

Maxwell Ford has a 4.4 star rating with 12,227 reviews. 

When is Maxwell Ford open?

Maxwell Ford is closed now. It will open at 9:00 a.m. 

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