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Maxwell Ford

4.4

About this business

Maxwell Ford invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Ford dealers. ESPAÑOL Maxwell Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así como servicio co... read more

Location details

5000 S I-35 Frontage Rd, Austin, TX, 78745, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.412,227 reviews
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Bill Thurmond Jr.'s profile image
Bill Thurmond Jr. 
recommend  Recommended
4 years ago

Eric did a great job, would definitely recommend him to friends and family. I was greeted promptly, all my questions were answered and he did a great job keeping me informed during the service. Would definitely recommend Maxwell Ford for service or a new vehicle purchase. 

Business response:

Thanks Bill! We are thrilled to hear that Eric could provide you with a great experience! 

Joseph Ramsey's profile image
Joseph Ramsey 
recommend  Recommended
4 years ago

What a great place to buy and get your vehicle repaired very professional 👍 

Business response:

Thank you Joseph for your kind words! It is always great to hear that we were able to make a customer’s service experience truly exceptional! We thank you for your business and look forward to your next visit! 

Greg M Hall's profile image
Greg M Hall 
recommend  Recommended
4 years ago

Olivia is the best service writer I've ever worked with in my life 

Business response:

Thank you Greg for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience! 

Rolando Longoria's profile image
Rolando Longoria 
4 years ago

Worst Car buying experience on 4/16/2020 from Maxwell Ford. I was hung up on after inquiring about internet pricing and dealer pricing by a sales person. Price that is listed on the internet including Auto Trader and their very own website is 40,482 and after another sales person reached out, he advised me that the internet price is wrong and that the price is 3000 dollars more. Not to mention they are saying that I can not finance with anyone else but Ford credit to obtain the rebates. Shady from the get go and disappointed... read more

Business response:

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Steve Cargo New Car Director scargo@maxwellford.com 

Connor Campbell's profile image
Connor Campbell 
4 years ago

Internet manager wouldn’t engage in conversation of negotiation. Stated that it was mandatory to put a $500 deposit prior to him bringing the deal to anyone for discussion. 

Laurie Wills's profile image
Laurie Wills 
recommend  Recommended
4 years ago

First off, from prior experience I knew I could count on getting a good deal at Maxwell Ford. When I arrived I met with Eddie who I had spoken to by phone after having looked at vehicles on line. He knew what I was interested in and while one of the cars I had come to see had just left on a test drive (I actually watched the car and people drive away,) Eddie (AKA: Papi Chulo) was able to show me other viable options. There was one new option that hadn’t been listed online, it was just what I had been hoping to find. Eddie wa... read more

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Jeff Norman's profile image
Jeff Norman 
4 years ago

They are frauds. Read Yelp reviews. 

Business response:

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. 

Jeff N.'s profile image
Jeff N. 
4 years ago

Don't expect the BIG RED online price to be your offer. They are frauds and will find a disclaimer to suit your needs. 

Stephanie Baker Meredith's profile image
Stephanie Baker Meredith 
recommend  Recommended
4 years ago

My salesman Troy was great! Attentive to my needs, upbeat, and always had a smile on his face! A huge shout out to GSM Steve Cargo, who has helped me purchase my last 3 Fords (2 Mustang GTs and an FX F150), always giving me the best deal possible and just being an all around terrific guy! Maxwell Ford has a customer for life! Great service, especially considering the stress everyone is under during this Covid19 pandemic....thanks again guys for all you do, every day! 

Business response:

Thank you, Stephanie, for your kind words about Troy! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Frequently asked questions about Maxwell Ford

How is Maxwell Ford rated?

Maxwell Ford has a 4.4 star rating with 12,227 reviews. 

When is Maxwell Ford open?

Maxwell Ford is closed now. It will open tomorrow at 9:00 a.m. 

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