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Lia Volkswagen

4.4

About this business

Lia Volkswagen in Enfield is a new & used car dealership near Springfield. Find a great selection of low priced VW cars, trucks & SUVs near you today! 

Location details

140 Elm Street, Enfield, CT, 06082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4534 reviews
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eric r fisher's profile image
eric r fisher 
7 years ago

Liars-liars-liars. Do not purchase anything from this dealership, Lied about the car condition. I drove 13 hours to go purchase the car from this dealer. I was told that the car had clean carfax and it’s a one owner pristine condition… When I inspect the car I find out that the car had been in an accident with damage to the front and rear of the car. When I started to point the issues with the car the salesman tells me that he is not going to disagree with me. However, they had no idea the car had been in an accident. The re... read more

Business response:

Eric, We do truly apologize for the way you feel things went here at the dealership, we try to make sure every customer that comes through our doors has a truly exceptional experience. In this case I do realize you feel that wasn't the case, and its something we wish went differently. To our knowledge the vehicle wasn't in an accident, it does have a clean car fax and was 100% not fixed, painted or altered by our dealership in anyway. Again, I do apologize as this was not what we intended. 

njorge's profile image
7 years ago

Friendly, low-stress sales and service Their sales are friendly and low-pressure. This dealership has always been accommodating when scheduling service on my GTI, which itself has been bulletproof. I'll be looking to trade up to a Golf R at some point, and I plan to do it with Lia. My family has also bought a CC and Touareg from them in the past; always a good experience each time. 

RaptorMan's profile image
RaptorMan 
7 years ago

Tried to blame me for an oil leak,said I drilled holes So I want to start with the dealer gave me a fair price for my trade in and honored a holiday sale price. The service manager on the other hand well lets just say I have more confidence in a Walmart mechanic. It was raining when I purchased the vehicle and when I inspected the vehicle I did not notice the oil leaks. I brought my vehicle to an ASE certified garage that I have used for 35 years. When we put the vehicle on the lift we noticed two leaks. One from the oil hea... read more

Krissy1229's profile image
Krissy1229 
7 years ago

Poor sales manager; yelled at me and intimidated me tonight! I arrived to Lia VW today to sign papers and pick up a new Tiguan. My salesman Aaron (great) informed me when I was there on Saturday 9/23/17 that he would not be in today, but would arrange for my pick up/papers for today. I called earlier today and spoke with Bill to ask about insurance and confirm I was coming in tonight at 5:30 (as arranged with Aaron this past Saturday.) He was kind in sharing the needed information with me and when I hung up, I confirmed the ... read more

theshiels's profile image
theshiels 
7 years ago

Great Experience!! Keri is the best! I bought a used Porsche today and I have to say this place is impressive. For starters, no pressure at all. They have incredible patience in addressing every one of my concerns. Kyriaki Kazalis was my rep. Really nice person. Extremely professional, polite and accommodating. Marcus also extremely helpful. Overall, perhaps my best car purchase experience yet. . Thanks 

S.Maly's profile image
7 years ago

"Great experience , No pressure at all " I saw the car I wanted online. I emailed to take it for a test drive. Eric Tyler presented the test drive for my son and me. The car exceeded my expectations. Eric Tyler and the team made the purchase a very pleasant experience! 

Hailekiros's profile image
Hailekiros 
7 years ago

Keri was very helpful in facilitating the purchase of a car. Keri is very patient in answering all of my questions which helped me purchase a car. She has all what it takes to be an excellent sales person: the smile, knowledge of the business, and above all her patience. I would definitely recommend her to anybody who is looking to buy a new or used car. Keri is the real deal, and I wish her all the best. 

jfitzis's profile image
7 years ago

Slimey These guys are how car salesmen get their negative reputation. Jed, the finance manager straight out lied to me and Marcus Lynch, the so called GM won't even call me back. Dirt bags. Avoid. 

Ted84's profile image
8 years ago

They don't need your business Visited this dealership with my wife and son a few and got horrible service. The place wasn't busy but they couldn't be bothered. The sales person had to keep going back to the manger office to seemlying argue on our behalf. Very arrogant. I bought an SUV at another dealership a few hours later. I'll never go back. 

Frequently asked questions about Lia Volkswagen

How is Lia Volkswagen rated?

Lia Volkswagen has a 4.4 star rating with 534 reviews. 

When is Lia Volkswagen open?

Lia Volkswagen is closed now. It will open on Monday at 9:00 a.m. 

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