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Lia Volkswagen

4.4

About this business

Location details

140 Elm Street, Enfield, CT, 06082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4574 reviews
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teduffy1's profile image
5 years ago

Easy and complete Another great service experience at Lia. From arrival to completion of the 50K checkup, staff was courteous and professional. Jason Farwell explained every aspect and step of service process. 

Business response:

Thank you so much for your positive feedback! We are happy to hear that your recent visit went seamlessly! It is our goal to make your experiences with us as pleasant as possible, and we look forward to working with you again the next time you are in need of automotive service! 

Eg8353's profile image
5 years ago

Had a scheduled pit change and was in and out quickly. Even looked up and did some recall work within the same visit. Great service! 

Business response:

Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service! 

Rob's profile image
5 years ago

What an amazing and quick car buying experience! My previous vehicle had over 150K on it and the transmission was failing so I needed a car fast. Cars.com led me to Lia Volkswagon of Enfield where I met Tony Reynolds who showed me all of the amazing certified pre-owed vehicles on the lot. Tony quickly understood my needs and my budget and got me into a 2016 Passat SE for a great price. The whole process was really fast too, helps to go on a Tuesday early in the am! Even got great money for my clunker! 

Business response:

Rob, Congratulations on your new vehicle! We are so glad that your search led you to our dealership, and we are thrilled that Tony could promptly and efficiently get you into the perfect car. We warmly congratulate you on your new Volkswagen Passat SE. Please don't hesitate to let us know if there is anything more that we may help you with in the future. 

casey,steven860's profile image
casey,steven860 
6 years ago

great salesmen in Bill Aitchison Bill was great to deal with and he got me a great deal on my jetta,.Bill made buying a car very easy with no high pressure, 

Business response:

We are thrilled to hear that we made the purchase of your new Jetta easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Bill is certainly a favorite around here, so it is no surprise that you had a great experience working with him. 

Joe Spath's profile image
Joe Spath 
6 years ago

Recall on my 2019 Jetta Matthew McBride welcomed me as soon as I walked in the door. I was out within 45 minutes. Great to be with the service team of Lia VW. Keep up the good work. Joseph Spath 

Kp3239's profile image
6 years ago

Committed to doing it right Nikole Goodman did everything she could to make sure my car was fixed correctly. Would definitely recommend lia VW service department to any Volkswagen driver! 

JettaGuy's profile image
6 years ago

Everyone here... rocks! From the time I purchased my car at Lia, EVERYONE associated with this dealership have been fantastic. From Anthony (salesman) to Bill (finance) to Nikole & Matt (in service), everyone is super cordial and informative about my needs. They don't try to stuff you with additional services when you don't need them... just plain and honest talk! 

Khrs1's profile image
6 years ago

Trouble with door locks Great customer service and the service rep was really friendly and professional and did a great job explaining the services being done to my vehicle. I would definitely recommend using this shop for service. Nicole Goodman went above and beyond my expectations of customer service 

Michaelfreedman's profile image
Michaelfreedman 
6 years ago

Could be the greatest car dealership ever! My sales person was Tony/Anthony. What a great guy. He explained everything to me I was in a Big help when I purchased the vehicle. I loved the sale, the car, and the service. Everything was perfect. Tony deserves a raise! He is a great guy. Very knowledgeable and walked me through everything with my new vehicle. Thanks Tony!! 

Frequently asked questions about Lia Volkswagen

How is Lia Volkswagen rated?

Lia Volkswagen has a 4.4 star rating with 574 reviews. 

When is Lia Volkswagen open?

Lia Volkswagen is closed now. It will open at 9:00 a.m. 

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