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Lia Volkswagen
- Auto Repair
- Enfield, CT
About this business
Location details
140 Elm Street, Enfield, CT, 06082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff are always clear and precise when explaining my service details to me. The service manager, Devan Petit was kind and courteous from the moment he called.
Good afternoon, I hope all is well. My name is Keshia Brantley and I have been a customer of the Volkswagen enterprise for a little over 5 years. This email is in reference to a specific location and service advisor who has been committing unethical business practices to generate revenue. I have experienced this treatment and now am currently out of a car by this matter. My issues involving my 2020 Jetta. I am the owner of a 2020 Volkswagen Jetta. I've been getting my car serviced at this location for over a year. I've had w... read more
Took my Beetle on for much work. They kept me informed and completed it in a day. She is a very happy bug now! Frank was great!
We have a business and buy 5-7 vehicles per year. Stopped in and asked if they require arbitration agreement to buy a car and was told no. Made a trip back the next day to buy, explained to 3 employees, all assured us that it was only required for extended warranty. Im a veteran and do not believe we should give our rights up. After the second trip and a couple of hours, it was the first paper they put in front of us. I don't appreciate being LIED to and wasting my time. WE WALKED OUT AND NEVER PLAN TO GO BACK. Went to anoth... read more
In the area and stopped in to ask and was Told us they didn't require arbitration agreement to buy a vehicle. (I'm a veteran and do not believe in being forced to give up my rights) made another trip the next day to purchase one and explained this to 3 employees who said it was only required on extended warranty. Spent couple of hours of our time only to find THEY LIED. First paper they stuck in front of me...We walked out.
Great service. Friendly customer service representatives. I feel very confident the work done to my vehicle is top notch.
Piazza Volkswagen Langhorne is the name of trust, honesty and satisfaction. specially Christine who helped me get my vehicle serviced that defect which I do not know and even was not considering to be present there because my vehicle was just 7 months old. I encourage to get service at Piazza Volkswagen Langhorne. On the other hand I will never forget the cheaters like Burlington Volkswagen, Burlington, NJ at route 130. They sold me dented and defected vehicle for A/C, oil leak tank and others like missing mats etc. when I r... read more
The service was incredible from start to finish. Everyone I worked with was beyond helpful and friendly. Eric was amazing and made sure I felt good about my decisions and took the time to talk me through any and all questions I had.
Devan Petit was the person who took care of my car April 4, 2025. The job was brakes and oil housing leak. The brakes were easy bu the oil leak was a rather difficult job. My car wasn't going to get done and it was the weekend. Lia was out of loaner cars. But Devan went above and beyond to get me a loaner car, so I wouldn't be without a car for the weekend. My car was ready to go on Monday. I have used Lia VW of Enfield for all my car care needs and have never been disappointed. I highly recommend this dealership.
Business response:
Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Devan provided you with all the support you needed to make this a positive experience. We wish you safe travels until next time!
Frequently asked questions about Lia Volkswagen
How is Lia Volkswagen rated?
Lia Volkswagen has a 4.4 star rating with 576 reviews.
When is Lia Volkswagen open?
Lia Volkswagen is open now. It will close at 5:00 p.m.
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