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Lia Volkswagen

4.4

About this business

Location details

140 Elm Street, Enfield, CT, 06082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4644 reviews
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kras's profile image
kras 
2 years ago

Jason Farwell is very nice to deal with. He is calm, patient, f3riendly, and goes over everything methodically and repeatedly,if necessary. He is sensitive to our concerns. Working with him makes a very expensive visit a bit less painful! 

Business response:

Thank you for leaving Jason this wonderful review! We are happy to hear that he provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. 

Jwilliams116's profile image
Jwilliams116 
2 years ago

Excellent customer service as car was ready on time and all repair items were satisfactory 

Business response:

Thank you for sharing your positive experience with us! We are glad that our team got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Safe travels! 

mindymangels's profile image
mindymangels 
2 years ago

Professional, responsive, and patient. Great communication. I don't like to think or worry about my car and Lia makes this happen. 

Business response:

Thank you for your kind words. We're delighted you continue to receive the best care from our amazing service team. We wish you the safest of travels until we may help you again! 

cevula1234555's profile image
cevula1234555 
2 years ago

Jason is the best service rep I have ever run across. He actually listens to what you say and follows through. He has also responded to some immediate needs that I presented. 

Business response:

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Jason provided you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. 

fking8174's profile image
fking8174 
2 years ago

Smooth transaction. Staff were great, vehicle was great, and the overall experience was just right. 

Business response:

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our teams could provide you with top notch service. We are delighted to know that they made your overall car buying experience here at Lia Volkswagen just right. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team! 

carventos's profile image
carventos 
2 years ago

Very easy to deal with. Anthony Reynolds was professional, friendly and helpful. He is the reason we are repeat customers at Lia Volkswagen. 

Business response:

Carventos, We greatly appreciate you for leaving Anthony this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Anthony could provide you with top notch service. We are delighted to know that he was professional, friendly and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Volkswagen team! 

Jayjoyce's profile image
Jayjoyce 
2 years ago

Great Customer Service every time! !!! Always going above and beyond! Jason at Services is Amazing!!! 

Business response:

Thank you for sharing positive feedback on Jason! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Jason has provided for you. We wish happy travels this holiday season! 

N Nelson's profile image
N Nelson 
2 years ago

I recently purchased a Volkswagen atlas through Lia Volkswagen. Having never stepped foot in a Volkswagen dealership or driven a Volkswagen I wasn’t sure how I was going to like it. Anthony Reynolds greeted me as soon as I walked through the door and was extremely helpful and knowledgeable. He wasn’t pushy and I felt like he really listened to me. We worked out the numbers and he sent me on my way to things over with my husband and I couldn’t wait to go back to the dealership and finish the deal. He took the time to show my ... read more

Business response:

Congratulations on your new Atlas! We're thrilled you enjoyed a pleasant and supportive buying experience with Anthony, and we appreciate your lovely feedback. We wish many happy travels to your family in the new ride, from all of us at Lia VW! 

Ali's profile image
Ali 
2 years ago

While the repairs took longer than any of us had anticipated, VW kept us updated and informed. We worked closely with Jason, who did an excellent job! 

Business response:

We're so happy to hear that, Ali! Thank you for letting us know how pleased you were with Jason's consistent communication. It is our pleasure to help you with your automotive needs. We wish you the safest of travels until we may assist you again! 

Frequently asked questions about Lia Volkswagen

How is Lia Volkswagen rated?

Lia Volkswagen has a 4.4 star rating with 644 reviews. 

When is Lia Volkswagen open?

Lia Volkswagen is closed now. It will open at 9:00 a.m. 

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