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Lia Volkswagen
- Auto Repair
- Enfield, CT
About this business
Location details
140 Elm Street, Enfield, CT, 06082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a really great experience. Reggie in particular was very helpful and kept his promise of fixing our vehicle in a timely manner.
Felt honest upfront and not pushy. Sam was great, and actually listened to us, which made all the difference.
Business response:
Thanks for your feedback on your recent visit to Antwerpen Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.
Scheduled a service appointment on line for an oil change and fluid replacement. I had used Lea VW for service for my 2016 Tiguan before and had always found the service department to be very friendly and reliable. Last couple of years I used a non-dealer service company and I had not been happy with how my car was serviced. Unfortunately; things must have significantly changed with the Lea VW Service Department. I got to my appointment 15 minutes early and had a list of some concerns that I wanted to ask about. The guy imme... read more
All around incredible experience. Sam Serio and team were very knowledgeable, patient and made the process quick and easy to purchase my new car.
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Antwerpen Volkswagen are glad to have you as a customer.
Chris is unprofessional and dishonest. He couldn't answer questions about the car I asked, he brushed my questions off. He also did not try to find out answers. Told me what I needed and what I did not. Those should not be determined by him. He did not disclose all the cost that was associated with my purchase. Overall, terrible experience with Chris.
Very nice deal and people thank you for your service and keep doing good things help
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
This is ridiculous that I should have to put in at least 15 words in order to submit after I already answered questions and gave stars!
Easy, Reliable, Great Customer Service! I dealt with Jay Gomez and he made everything easy for me! He has great communication skills and makes it so easy for his customers!
Business response:
Amaya, thank you for recognizing Jay's excellence by sharing your 5-star review! We're certain he'll be honored by your thoughtful feedback, and we hope you won't hesitate to call the next time he and the Lia VW team may assist you with your automotive needs.
Great place nice people. Second car that I have leased from Joseph. Love my car.
Frequently asked questions about Lia Volkswagen
How is Lia Volkswagen rated?
Lia Volkswagen has a 4.4 star rating with 576 reviews.
When is Lia Volkswagen open?
Lia Volkswagen is closed now. It will open at 9:00 a.m.
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