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Lia Volkswagen
- Auto Repair
- Enfield, CT
About this business
Location details
140 Elm Street, Enfield, CT, 06082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sales team made the car buying experience hassel free. In and out in a timely manner.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Antwerpen Volkswagen.
Friendly. No pressure sales. Best selection in the region. Multiple cars to choose from in the category I was looking.
Llya and Nicholas Kratsas are very nice helpful and good with there jobs. They will work with you no matter what situation your in. They sold us a very nice 2025 Volkswagen Atlas.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
The dealership was clean and people were friendly. Trevor approached us politely and was very helpful and informative throughout our whole process. We did not feel pressured in any way and Trevor was conscious of our family needs and wants.
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Antwerpen Volkswagen are glad to have you as a customer.
Very helpful and professional sales and maintenance team. Devan Petit was great to work with and gladly answered any questions.
Business response:
Becca, thank you for reporting on the exceptional work Devan and our service team do for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia VW for the highest quality service.
I made my expectations clear when I walked in, but instead of test driving cars to see which one I liked best, I spent most of the time sitting in a salesperson’s office, getting exhausted waiting on absolutely nothing. I should’ve left. The salesperson happened to share the same name as my ex — so yes, I was terrified the whole time. He treated me with a mix of kindness and control. Control meaning: he would not let me test drive any car except the one he wanted me to buy. I am serious, this is the first time I have ever ha... read more
Business response:
Thank you for choosing Antwerpen Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The dealership was wonderful in many ways. Allowing me to just walk around and take in the vehicles that were there I felt very at ease’s shopping for a car since it was my first new one I.n. 23 years. How times have changed
Everything went smoothly. But we old timers would appreciate being reminded that when we turn a car in, we need to bring the title, registration, and an updated insurance card to drive the demo. Also, being charged for an annual inspection and being told at the same time that the car should be sent out to pasture was disappointing.. Especially since I bought a new car in the next room.
I thought they were good but I stopped in to get my vehicle cleaned because I smelled like smoke n ask for the spare tire n floor mats. They cleaned the vehicle but didn't get the spare tire or mats. I was also told to stop in today for my 2nd key but there was one.
Business response:
Thank you, Joe, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Frequently asked questions about Lia Volkswagen
How is Lia Volkswagen rated?
Lia Volkswagen has a 4.4 star rating with 575 reviews.
When is Lia Volkswagen open?
Lia Volkswagen is closed now. It will open at 9:00 a.m.
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