Lia Volkswagen

Doitrightfirst 

on DealerRater

12 years ago

I switched to lia VW about a year ago. It was the best switch decision of my life. They have blown my mind with the way they have handled servicing my car as well as communicating and over all handling of my needs all together. I was working with Fathers and sons prior to Lia and they are not a bad dealership but the service department was awful, worse than awful. With the exception of Carrie who is nice( little rough around the edges) the rest of the service team is almost like an episode of punked. The things they say and ... read more

carollee 

on DealerRater

12 years ago

I needed a new car and planned on looking at the VW Golf, the Ford Focus and the Mazda 3. The first place I went on sunday afternoon was Lia VW. After test driving the Golf, I fell in love with it. The Golf is the perfect car for me. When I asked my salesman,Bill Aitchison, the sticker price, I was taken aback. It was pricey. But, the car was very well equipped with everything from AC, sunroof, touch screen radio, mats (winter & summer) and safety technology that is second to none. I was driving a rental since I had recently... read more

EJBB 

on DealerRater

12 years ago

I am a car guru,and after researching what I wanted 4 out of the 5 cars I had narrowed down to were VW's. I had hoped last year to purchase the VW EOS unfortunately I was not able to, but I promised the salesman, Bill, that I would return. (I am sure they hear that all the time.) I was so impressed with his friendly manner that I was going to by a VW from him, or I was not buying one. I called Bill over the weekend and I told him that I would be down today and pretty much was not leaving without a new VW. Bill met me at that... read more

bvupton 

on DealerRater

13 years ago

I am very pleased with the sales and services at Lia VW. Bill is quite knowledgeable about the product. There was no pressure to buy and the price was fair. Sometimes as a woman I feel that the sales person is trying to take advantage of me but that was not the case with Bill. And the Service department staff is great too (Tomm especially!) This is the second car I've purchased from Lia. I highly recommend them and if in the market for a third car I'll be sure to check out Lia again. Thanks Bill!! 

mtait9621 

on DealerRater

13 years ago

First off I love this place!! I live in Amherst Ma, and I called in seeking information on a car on their website. Bill offered to have a guy come all the way here to get me and bring me back just so I could see the car, because T was without transportation. I thought that was so nice. That car ended up being sold once I came in several weeks later but I ended up with something much better. They worked with me until I was completely satisfied with the vehicle and my monthly payments. What I like about the must with not only ... read more

urymer 

on DealerRater

13 years ago

Mrs. Kazalis was very helpful when I was looking to purchase a new vehicle. She has an excellent knowledge of the cars on the lot and was able to explain all my options to me. She was also very nice and made me feel comfortable. I would definitely recommend Mrs. Kazalis and this dealership to my friends and family. 

KEP0372 

on DealerRater

13 years ago

Keri was incredibly easy to work with and made me feel comfortable throughout the whole car buying process. I was a bit apprehensive as everyone is when they come in to purchase a used car because of the uncertainty of the history of the car. Keri offered to give me a carfax and went over the VW certified program with me which put all my worries at ease. The negotiation process went very smoothly and the sales manager William even came out and introduced himself to me which helped me feel comfortable as well. Overall I had a... read more

Redsox2004 

on DealerRater

14 years ago

Everyone was very nice and took the time to answer all my questions. Would highly recommend my sales person Tony. I had a small issue with my car and he went out of his way to help me. Brian the finance person helped me get a great rate. Steve the manager was friendly as well. 

MNevue2011 

on DealerRater

15 years ago

Im a college student and my car had broken down. So I needed a car really bad so I had call Lia Volkswagen an spoke to Tina from the Internet team about buying a new car. Lia Volkswagen was very helpful through the whole buying process made it so easy an quick! Tony was my sales person he was very low pressure, helpful, knowledgable which went a long way with me to buy the car from them.