Lia Volkswagen

pacu1966 

on DealerRater

15 years ago

Spoke to John Lewis around the 26th of May at Lia in Enfield. He gave me a written Price of $25,598 Plus 3500 for my trade in, bringing the cost of the wagon to 22,098 plus tax.. for a 2009 Komfort Passat Wagon. I did not want the color that was on the lot, but he told me he would get another color for me. He promised me the price would not change. I spoke to him several times during that week asking him if he found the car, Mr. Lewis said he was still looking. AGAIN he reassured me the price would not change when he found t... read more

TimRoc 

on DealerRater

16 years ago

Bought a used Audi. When I got home found the CD player did not work. When I brought it to an Audi dealer to look it over, factory installed equipment was missing from the car (approximately $800 worth of electronics). I left several messages for Sales Manager Brian that were unreturned. I finally had to go to the actual dealer to get my answer. He would do nothing for me, not even split the part or give me anything towards the part. They were more than friendly in pre-sales, but horrible afterwards. I would not recommend th... read more

mbigda 

on DealerRater

17 years ago

Purchase a car, within 2 weeks began experiencing intermitten electrical issues. Dealership refused me a rental 1st time, but did 2nd and 3rd time. GM was inconsiderate, rude, and completely avoided the issue. I find out ,on my own, thru 4 hours of research this car has had electrical issues for years and should never have been sold. I will never use Lia of Enfield again and you should not either. I was misled, and the issue is still not resolved, I was REFUSED a refund and am being forced to get another vehicle from them ag... read more

mbigda 

on DealerRater

17 years ago

Purchase a car, within 2 weeks began experiencing intermitten electrical issues. Dealership refused me a rental 1st time, but did 2nd and 3rd time. GM was inconsiderate, rude, and completely avoided the issue. I find out ,on my own, thru 4 hours of research this car has had electrical issues for years and should never have been sold. I will never use Lia of Enfield again and you should not either. I was misled, and the issue is still not resolved, I was REFUSED a refund and am being forced to get another vehicle from them ag... read more

FT2Paige 

on DealerRater

17 years ago

I was initaly intrested in the 2007 Rabbit 4 door. I met with Ed Luczek from Lia as the dealership is close to my office. Ed was easy to work with, knoledgable about the cars, and opitons avalable. He worked to help me understand my avalable options among not only the Rabbit, but the entier VW range by mentioning the similar features and designs found on other models. I never felt under any pressure to buy or commit to any deal, and was able to decision my purchase at my own pace. He was very friendly, provided me with mater... read more

comcast 

on DealerRater

18 years ago

The salesperson and manager completely lied about the options included in the car, the incorrectly told us the property tax was included in the payment, and to top things off, they agreed to a sales price and trade, and wrote the entire deal up with different numbers. When we noticed the difference, we asked to see the computer printout to see the exact numbers and the salesperson agreed to make the corrections and send it to us prior to taking delivery of the car, so we put a deposit down on the vechicle. The next day, we s... read more

JKain 

on DealerRater

18 years ago

I have dealt with Lia while in my search for a used Volkswagen. I found the car I liked, everything was just how I wanted it. We get down to the figures and the Sales Manager offers me $4000 less on my trade then my last dealership and the NADA trade-in guide. We ask is there is any way he can compete with the other dealers trade or atleast honor what I should have recieved per NADA. He said "Hold on let me go double check NADA...", walks straight past his office to go outside and makes a phone call, comes back in and says t... read more