Lanz Heating & Cooling

Jack C 

on BBB

a year ago

Sewer line cleanout. The workers were very courteous and attentive. However, they said because they could only go from inside the house with a 3" line, they were unable to completely clear the line. But watching the video of the camera line, didn't look like they went all the way and there was still some obstruction at the junction with the main line. Seems like they could've made at least a dent in it with the 3" device even if didn't not totally clean it but guess that was the reach of their equipment. $600 and little chan... read more

Colleen & Fred P 

on BBB

a year ago

We were impressed with our technicians knowledge and his professionalism. He was thorough and discussed some issues with my husband as well as answering our questions. 

Mark W 

on BBB

a year ago

Excellent company. Been using them for years. I have all systems checked by them. Very polite and personable. I had Joe check all plumbing systems and he gave me suggestions that might save me problems in the future. Also technician Victor, who I request , checked my heaters and also gave suggestions to improve the performance of both my AC and heating units. Great company. 

Margaret J 

on BBB

a year ago

Lanz Heating & Cooling, Inc. saved my Sunday! My bathroom sink faucet started leaking badly early on a Sunday morning. I called several companies. No one was available to come to the house to repair the leak. The Lanz employee, however, taught me how to turn off the water under the sink while he waited on the phone. I do not know what I would have done if the water had not been turned off. The Lanz employee was patient and generous with his time for no reason other than kindness and sheer professionalism. 

Dave B 

on BBB

a year ago

Came the same day I called, up front on price and very professional. 

Thom U 

on BBB

a year ago

The service at the house was great. I wish they had a better system for estimating the arrival time of the technician and then also contacting us with more lead time when the schedule is shifting. Instead they could only say that they would call with 15 minutes lead time and it could happen any time of the scheduled day. They would not even indicate what number I was in the queue or how long average or minimum appoints tended to be so we could have an idea of a time range. 

Kamala M 

on BBB

a year ago

Please let this message serve as an official recommendation for Kurt F******* as a good customer service representative. He provided me valuable advice and took time to understand my need on HVAC system with his professional manner. I can tell he is very happy to meet and give me all information that I have. He gave me a positive experienced as a good customer representative. 

Mary Ann V 

on BBB

a year ago

On time, friendly, and efficient. There were no unnecessary sales pushed and he even cheered up my 15 yr. old dog. 

Al P 

on BBB

2 years ago

Our sewer line backed up, Kyle & his colleague arrived in the early afternoon, got the roots cleared out, and checked the line for damage. Very happy with the service.