Joe Nachbaur - State Farm Insurance Agent

Vanessa T. 

on BBB

6 years ago

I have had State Farm for over 20 years. My car got hit in a parking lot and the person left. So now I am filing an uninsured motorist claim. The damage to my car is 3500. On September 29th at 5:05 am, State Farm confirmed receipt of the supplement sent in by the body shop because I was shorted on the initial inspection. I was told by a State Farm representative that they have 2 to 3 working days to review my claim. My claim did not get reviewed until October 10th. Well over the 2 to 3 working days. They did an online review... read more

Raven M. 

on BBB

6 years ago

Customer Service does not exist with this company. It has taken nearly 30 days to complete a total loss claim when their client was at fault. Within those 30 days State Farm has lost my vehicle, refused to return calls, promised to show up and the representative delivering the payment is out of town all of a sudden. Terrible customer Service. I have had multiple representatives promise a returned call, and I have received nothing. One SUPERVISOR has has the gaul to laugh at the fact that State Farm did not call to see if I w... read more

Antonio R. 

on BBB

6 years ago

The worst insurance for your family My name is Antonio R. and unfortunately I took the most stupid decision that was to select the insurance STATE Farm for my family, I have been paying full cover for 9 years, my cars, I never had any problems and the insurance never had to pay a single dollar for my cars. Now during the hurricane, I flooded the car and insurance together with the Central Florida T***** D*****: 11020 S ****** ******* *****, Orlando, FL 32837. They have made the repair solution a Odyssey, The story begins whe... read more

Dave 

on BBB

6 years ago

they've denied both mine and my mothers automobile damage claims even though we pay thousands every year for full coverage. I had photographic evidence of the damage to my vehicle and the person who did it. The people are denying that they even hit my car now and the insurance company is siding with them. they flat out denied my mother's vandalism claim with $5000 worth of damage. 

Joy O. 

on BBB

7 years ago

I was called out of the blue by an agent at State Farm. "Your accident no longer affects your premiums, and we can offer you a much better deal than your current insurer". So, I switched. Then, I got the call that (woops) they were three months off and that for three months I'd still have to pay the higher premium. But in October, the rates would go down. It's nearing October, and I just got my renewal notice. "Your rates aren't going down due to premium hikes across the industry!" Can you believe it? I couldn't either, so I... read more

SCOTT D. 

on BBB

7 years ago

I had this carrier state farm very creepy low ball to high ball it seems under there policy I had more accident's and problems now some poor guy with state farm rear ending me and was very upset no injuries was he hypnotized was I it sounds crazy but .... ?? Took a month and a half to get back to me and now I'm over paid it seems for the accident . 

Matthew R. 

on BBB

7 years ago

State Farm Canceled my home owners insurance for for a claim in last 3 years with no prior claims and the new claim was CLOSED with ZERO Payments made - The CLAIM ended up not being needed. Now I Can't get insurance with other companies because they reported this. What on earth is going on in this country when people can get insured to rebuild multi million dollar homes in costol regions time and time again and Insurance companies lock out working middle class people (my home is $140K in value) from keeping insurance and pot... read more

Rosemary G. 

on BBB

7 years ago

Upon finding that my non car owner policy had been raised $60, I called my rep to see why. After 40+ years of being a car owner policy and then a non car own policy owner, I called the Brock Barrett office to ask for an explanation. Last year, the woman who answered helped me lower my premium. This year the young sounding man who answered the phone merely said, "because it was raised" I noted that that was not an answer to my question. He replied that it was the answer. So much for respect and customer service. 

Jennifer D. 

on BBB

7 years ago

State Farm does not practice in fair claims. I was hit by one of there insureds when he came into my lane and hit my vehicle. I have photos confirming this as well as that his lane was blocked by construction equipment. This equipment started being lined up as I entered this road from the highway and the other driver was in a hurry due to being in the wrong place. He came flying through while I moved over as far as possible and stopped. The other driver continued to try and leave the scene which forced me to get out and chas... read more