Joe Nachbaur - State Farm Insurance Agent

Chloe 

on BBB

7 years ago

With two different agencies, they randomly stopped doing auto-pay, didn't tell me they did, and then charged at random times, whenever they felt like it. Both times were when I had major health crises, so I wasn't monitoring their every step to be sure they did what they said they were doing. This second time, they even emailed saying that they were adding charges and whatnot to autopay, assuming it was still going on. They then tried to charge me for three months at once, which is absurd, especially considering I only owed ... read more

Angie 

on BBB

7 years ago

I would give zero stars if I could. State Farm started to handle the claim of my car accident because their driver was at fault. They stated they were covering the loss of my vehicle and they sent me an approval letter of what they were paying out to the finance company. I signed over a power of attorney and had it notarized as they requested to hand over the title upon their payment. When days passed and the finance company didn't receive the payment I called State Farm and they said the payment was on hold because they mad... read more

Megan K. 

on BBB

7 years ago

This review is about Nicole P*** and her office with State Farm on ******, in Chicago. First off, when I initially signed up for coverage when I bought my home last year, I was offered additional short term disability coverage which I accepted. When the first payment was drafted from my account, it was 3x the amount I was originally quoted. When I questioned my agent, Vanessa, about this she told me it's because I work in a high risk field (I don't) and that it was because of the additional car insurance I took out (I didn't... read more

ck 

on BBB

7 years ago

Cannot believe how unfair State Farm is being with our roofing claim from Irma. 8 different representatives have contacted us and not one had a clue about our claim. They have valued our claim as low as they possible could and when we have told them that if they have a contractor who will replace our roof for their price to send him over we get no response. One roofer out of everyone in the area responded and gave us an estimate mid range of pricing and State Farm won't even consider it. So now we are stuck with a severely d... read more

Jaqueline R. 

on BBB

7 years ago

I was involved in a car accident in May 2017. I filed my claim immediately with state farm through “my agent”. Once the June bill came, I was still billed in June, for the vehicle that was classified as totaled due to the accident. I called Jeremy's agency and spoke with his representative Michael. I was advised not to cancel my policy for the totaled vehicle, in case I was to purchase another vehicle. I advised the agency that I wasn't sure I would be purchasing a new vehicle. I then got my bill for July, I noticed the incr... read more

Lee H. 

on BBB

7 years ago

I’ve been a State Farm Insurance customer for more than 19 years. Until this year, that meant paying the semi-annual bills. No issues, no claims, clean driving record. This year, I've faced two big insurance matters. The first matter involved a move, and securing insurance for a new living space. It went well. State Farm’s Berwyn, PA branch had my back during a key life change and my gratitude was immense. Then, on 10 September 2017, I experienced a collision, about 100 miles from home. The State Farm dispatcher told me it's... read more

John J. 

on BBB

7 years ago

I would never recommend State Farm. I've had homeowner's insurance with them for over 10 years. Suddenly, they dropped me. Why? With the wildfires in California (none of which are near me) they think my home is now too much of a risk - even though the conditions haven't changed since they issued me the policy. I have faithfully paid premiums for over a decade, but now I'm not worth it - at the thought they might have to fulfill their end of the deal, I guess? This may be standard practice among insurance companies, but I'm s... read more

Robert Lee D 

on BBB

7 years ago

Amanda M**** is a very nice and professional insurance agent. She's willing to work with her clients and assist them anyway she can. 

Chay B. 

on BBB

7 years ago

My truck has caused catastrophic engine failure after Hurricane Harvey they sent my truck to a shop to have it inspected had to pay $2,000 for Diagnostics just to determine that there was more trouble in the lower part of the motor and it would be another 4 to $5,000 to Diagnostics to see if the water caused the damage all of which I am liable for no way for me to pay the four or $5,000 to have it diagnosed so I am stuck with a truck that will not work because of a flood and still owe money on it and owe a shop an extra 2 Gr... read more